Assistant CSM - Digital Marketing

Overview:

We are seeking a dedicated and skilled Client Success Manager/Assistant Client Success Manager to coordinate with our performance marketing, SEO, tech support, and website development teams to ensure we deliver exceptional value to our dental clients. The ideal candidate should possess a strong background in client relationship management and digital marketing, with a focus on understanding client needs and driving project success.

Required Skills and Qualifications:

• Should be Comfortable to work in night-shift 6:30 pm to 3:30 am.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in client servicing or account management within a digital marketing context.
• Strong understanding of performance marketing, SEO practices, tech support, and website development processes.
• Excellent communication skills, both verbal and written, with the ability to convey complex information in an easy to understand format.
• Experience handling MRR of multiple clients and ownership of contract renewals.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Proficient in project management tools and CRM software.

Preferred Qualifications

• Experience working with dental or healthcare clients is a plus.
• Familiarity with digital marketing analytics tools to measure campaign performance.
• Experience with Google/Facebook Ads preferred.

What We Offer

• We trust our people and offer completely remote opportunities.
• Flexible work schedules for better work-life balance.
• Group of 500+ Agile, Smart, and Dynamic IT Professionals.
• Supportive and collaborative work environment.
• 5 days working company (Monday - Friday). All weekends are off!
• Great working and learning environment
• Company-sponsored medical Insurance!