Assistant Clinic Incharge/Manager

Job Title: Assistant Clinic in charge

Reports to: Clinic in charge/Regional Manager

Job Summary:

The Assistant Clinic In charge is responsible for supporting the Clinic in charge in ensuring smooth day-to-day operations, managing patient care, overseeing staff, and maintaining high standards of service quality at the clinic. This role requires strong organizational skills, attention to detail, and a commitment to providing a positive patient experience.

Key Responsibilities:

1. Operational Support:

• Assist the Clinic in charge in daily clinic operations, including appointment scheduling, patient registrations, and managing walk-ins.
• Ensure all clinic areas are clean, well-organized, and fully stocked.
• Handle patient inquiries, complaints, and feedback professionally.

2. Patient Management:

• Coordinate with doctors and support staff to ensure timely and efficient patient care.
• Ensure that patients are well-informed about their appointments, follow-up care, and payment processes.
• Oversee patient records, ensuring accuracy and confidentiality.

3. Staff Supervision:

• Assist in managing clinic staff, ensuring they adhere to protocols and maintain a high level of professionalism.
• Conduct briefings and provide necessary updates or training as required.
• Schedule shifts and manage attendance, ensuring adequate coverage during operating hours.

4. Inventory and Supplies Management:

• Monitor clinic inventory, including medical supplies and equipment.
• Place orders for restocking as necessary to avoid shortages.
• Maintain records of stock levels and coordinate with the procurement team.

5. Administrative Tasks:

• Support the Clinic in charge in handling administrative tasks, including report generation, documentation, and filing.
• Oversee billing and ensure accurate processing of payments.
• Ensure compliance with clinic policies and procedures.

6. Quality Assurance:

• Regularly review clinic procedures to ensure adherence to healthcare standards and best practices.
• Coordinate with Sr. Management to implement corrective actions where needed.

7. Communication and Coordination:

• Act as a point of contact between the clinic team and external departments, such as HR, Finance, and Marketing.
• Communicate updates, policy changes, or important information to clinic staff promptly.

Requirements:

• Skills:
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and clinic management software.
• Ability to handle stressful situations with professionalism and empathy.

Other Requirements:

• Language Proficiency: Proficiency in local languages is a plus.
• Work Hours: Flexibility to work shifts, including weekends if required.

Call HR -95602 84447