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Assistant Branch Manager

0 years

3 - 4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a proactive and results-driven Assistant Branch Manager to support the day-to-day operations of our Study Abroad and Migration Consultancy branch. The ideal candidate should have a strong understanding of international education systems, visa processes, and migration pathways, coupled with excellent leadership and client service skills.

Key Responsibilities:

  • Assist the Branch Manager in overseeing daily operations of the branch.
  • Guide and counsel students and migrants regarding overseas education, visa requirements, and immigration processes.
  • Lead, train, and manage a team of counsellors and support staff.
  • Monitor team performance and ensure targets are met for admissions, visa applications, and client satisfaction.
  • Maintain strong relationships with international universities, colleges, and migration authorities.
  • Address client queries, resolve complaints, and enhance the overall service experience.
  • Collaborate with the marketing team to conduct seminars, webinars, and outreach activities.
  • Maintain accurate reports on client cases, staff performance, and operational KPIs.
  • Handle escalated client cases and provide timely resolutions.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

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