Posted:19 hours ago|
Platform:
On-site
Full Time
J and A is hiring Assistant Branch Manager who has experience in Study abroad and Migration consultancy Key Responsibilities: Assist the Branch Manager in overseeing daily operations of the branch. Guide and counsel students and migrants regarding overseas education, visa requirements, and immigration processes. Lead, train, and manage a team of counsellors and support staff. Monitor team performance and ensure targets are met for admissions, visa applications, and client satisfaction. Maintain strong relationships with international universities, colleges, and migration authorities. Address client queries, resolve complaints, and enhance the overall service experience. Collaborate with the marketing team to conduct seminars, webinars, and outreach activities. Maintain accurate reports on client cases, staff performance, and operational KPIs. Handle escalated client cases and provide timely resolutions. Requirements: Bachelor's degree (Master’s preferred) in Education, Business, or related field. Minimum 3–5 years of experience in the education consultancy or migration industry. Sound knowledge of international education systems (e.g., Australia, Canada, UK, USA, Europe). Strong leadership and team management skills. Excellent verbal and written communication. Problem-solving attitude and customer-focused approach. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
J&A Business World
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