Asset & Wealth Management Operations - Deposit Fraud - Analyst - Hyderabad

As an experienced Operations Team Leader with a passion for fraud detection and investigation work, you will have the opportunity to join the growing fraud operations team at Goldman Sachs. You will play a crucial role in managing the day-to-day activities of a Fraud Operations team, leading and supervising a team of 12-15 representatives. Your responsibilities will include providing direction on productivity and SLAs, problem-solving, setting timelines, and next steps, as well as offering individual coaching, mentoring, and feedback to the team regularly. In this role, you will educate Fraud Investigators on the identification and prevention of fraudulent activity, manage a significant caseload, and utilize the company investigation system efficiently. You will review existing operational processes to identify opportunities for continuous improvement, analyze developing cases, and communicate potential risks to Fraud leadership. Additionally, you will coordinate investigations of fraud issues with the appropriate stakeholders and communicate professionally with customers, merchants, financial institutions, and other personnel to resolve system problems or gather additional information. To excel in this position, you must demonstrate proven leadership abilities, drive performance standards, possess excellent interpersonal skills, and showcase strong analytical and problem-solving capabilities. Your adaptability, high-energy levels, and customer-focused approach will be essential in motivating and developing staff, promoting a culture of continuous improvement, and delivering exceptional service to customers. A Bachelor's Degree or equivalent combination of education and fraud experience is required, along with a minimum of 3-5 years of experience in financial services or related industries and 1-3 years of people management experience. Goldman Sachs is a leading global investment banking, securities, and investment management firm committed to diversity and inclusion. We provide numerous opportunities for professional and personal growth, including training and development programs, firm-wide networks, benefits, wellness initiatives, and mindfulness programs. We are dedicated to accommodating candidates with special needs or disabilities during the recruiting process to ensure equal opportunities for all individuals.,