10 Risk Operations Jobs

The PhonePe Fraud Risk Operations team is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. If your dream is to build processes and tools that would impact millions of customers, partnering with some of the best minds and executing on your dreams with purpose and speed, join us! The Key to success in this role is the ability to understand the team’s vision and raise the bar on the job core responsibilities of Operate, Continuous Improvement, Communicate and People Development. The incumbent is required to demonstrate strong performance in the following areas: Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers’ accounts Work with data to understand patterns and anti-patterns to determine risk activity ranging from Fraud, Identity theft, KYC/EDD, AML and non-compliant activity per RBI. Proactively identifying fraud risks and assessing the adequacy of controls to manage such risks, including recommending enhanced or additional controls Working with support areas such as operations, finance, settlements, risk analytics, compliance and technology in ensuring a high level of control is maintained Proactive in identifying and following up on anomalies/areas of concern Identify fraud patterns through the monitoring of high-risk user and merchants Contribute to the creation of fraud rules by providing analytical data to support decisions Monitor fraud alerts daily and take necessary action to protect customers. Daily updates on any new fraud trends to senior management. Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with stakeholders. . Role : Minimum of 2-3 years of relevant experience in risk operations or fraud investigations or fraud risk analytics. Proven experience across the domain of Risk management & Fraud. Strong oral and written communication skills Team player; ability to build relationships at all levels internally and externally Education qualification - Any graduate/PG Ability to work independently and to liaise with other departments and coordinate with various stakeholders. Has and added advantage if CFE Basic working knowledge of MS Office, SQL PhonePe Full Time Employee Benefits Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog . PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

About PhonePe PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Senior Risk Investigator The PhonePe Fraud Risk Operations team is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. If your dream is to build processes and tools that would impact millions of customers, partnering with some of the best minds and executing on your dreams with purpose and speed, join us! The Key to success in this role is the ability to understand the team’s vision and raise the bar on the job core responsibilities of Operate, Continuous Improvement, Communicate and People Development. The incumbent is required to demonstrate strong performance in the following areas: Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers’ accounts Work with data to understand patterns and anti-patterns to determine risk activity ranging from fraud, AML, identity theft, KYC, and non-compliant activity per RBI. Proactively identifying fraud risks and assessing the adequacy of controls to manage such risks, including recommending enhanced or additional controls Working with support areas such as operations, finance, settlements, risk analytics, compliance and technology in ensuring a high level of control is maintained Proactive in identifying and following up on anomalies/areas of concern Identify fraud patterns through the monitoring of high-risk user and merchants Contribute to the creation of fraud rules by providing analytical data to support decisions Monitor fraud alerts daily and take necessary action to protect customers. Daily updates on any new fraud trends to senior management. Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with stakeholders. . Role : Minimum of 4-5 years of relevant experience in risk operations or fraud investigations or fraud risk analytics. Proven experience across the domain of Risk management & Fraud. Strong oral and written communication skills Team player; ability to build relationships at all levels internally and externally Education qualification - Any graduate/PG Ability to work independently and to liaise with other departments and coordinate with various stakeholders. Has and added advantage if CFE Basic working knowledge of MS Office, SQL PhonePe Full Time Employee Benefits Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Preferred Candidate Profile Experience:- 0 to 3 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

fleetx.io is looking for National Service Manager to join our dynamic team and embark on a rewarding career journey Oversee service operations across all regions Ensure customer satisfaction and SLA adherence Manage field teams and optimize workflows Implement service improvement initiatives

Role & Responsibilities Knowledge of E-commerce, seller support Operations Knowledge of backed ticketing process Should have worked in blended process Strong Analytical and Calculative skills Must have worked in Night Shifts.. Ability to work under pressure and detail oriented. Preferred Candidate Profile Experience:- 0 to 3 Yrs Qualification:- B.COM Graduates, Graduates with Mathematical Background Excellent communication in English. Comfortable to work in 24*7 Rotational Shifts Perks and Benefits Salary: 2,95,200 to 3,43,200 Medicare Benefits Both side cab facilities.

Job Profile - To Analyze the risk-based performance and strategize the premium flow to the Insurers with a goal to meet the desired bottom line of the organization. Role & responsibilities Claim ratio calculation, monitoring and publishing the claim ratio dashboard. Holding primary discussions with key stakeholders (internally) along with Insurers, Reinsurers and Brokers for sharing findings, way ahead for programs/policies and settlement. Providing insights on loss ratios, risk dynamics and their impact on business performance. Calculating in depth analysis of any anomalies observed in claim/loss ratios trends. Providing key findings for product/category in terms of data requirement from risk. Discussions with insurers/Reinsurers and brokers for regular renewal management and placement of new business. Preparing Program notes for Insurers to quote. Maintaining cordial relationships with Insurers, Reinsurers, and brokers To drive tech enabled automations with an intent for process excellence. Education & Experience Graduation required & MBA will be an added advantage 8-10 years of experience in Claims/ Underwriting. Should be working for a general insurance company or Insurance broker Skills, Abilities and Competencies Ability to engage with Employees across levels Ability to handle conflicts and grievance handling Effective Negotiation skills High level of empathy with good listening skills Strong people skills to assess behavioral & values alignment Highly skilled in process management with eye for detailing Behavioral Attributes Go-Getter, self starter Bias for action, Execution & speed Open to ideas and eager to experiment Collaborative approach with ease in dealing with multiple stakeholders and teams Task focused with Interested can share CV on given id sangeeta.rajput@techguard.in

Assistant Manager - Risk Management - 1+ years - Pune Are you an experienced professional with a strong background in operational risk management? If you have 1+ years of experience and exceptional skills in risk assessment, this could be the perfect opportunity for you to advance your career. Location : Pune Responsibilities: 1. Enhancing and maintaining the risk framework for operational risk management 2.Conducting risk assessments and developing risk reports 3. Utilizing risk analytics to identify potential threats and opportunities 4. Collaborating with cross-functional teams to implement risk mitigation strategies Requirements: 1. 1+ years of experience in operational risk management 2.Strong expertise in risk analytics 3. Bachelor's degree in a relevant field 4. Excellent communication and analytical skills 5. Ability to thrive in a dynamic and fast-paced environment Interested Candidates can reach us at: rimjhim.sharma@crescendogroup.in Profile keywords: Crescendo Global, Crescendo, Risk Analytics, Risk Assessment, Operational Risk Management, Financial Services, Risk Reports, ORM

About this role: Wells Fargo is seeking a role of Senior Control Management Specialist In this role, you will: Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area Provide risk management consulting to support the business in designing and implementing risk mitigation strategies, business processes, and business controls Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk mitigation strategies Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area Provide guidance to business groups on the development, implementation, and monitoring of business specific programs to identify, assess, and mitigate risk Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations. Required Qualifications: 4+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualification: Experience in Risk Management, Control Management, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Operational Risk Manager Are you passionate about managing and mitigating operational risks in a fast-paced, technology-driven financial ecosystem? Our client, a leading digital lending platform, is looking for an Operational Risk Manager to join their growing team. About the Role As an Operational Risk Manager , you will play a critical role in ensuring risk mitigation within credit operations. You will be responsible for identifying operational risks, implementing control measures, ensuring compliance with regulatory guidelines, and collaborating with cross-functional teams to strengthen risk management practices. Key Responsibilities Identify operational risks across credit processes, including loan origination, underwriting, disbursement, and collections. Develop and implement robust control measures to mitigate risks, ensuring adherence to company policies and regulatory requirements. Ensure compliance with RBI guidelines and other relevant regulations. Investigate risk incidents, identify root causes, and recommend corrective actions. Track and report key operational risk indicators (KRIs) to provide early warnings. Conduct regular audits of credit operations to ensure regulatory compliance. Prepare detailed risk assessment reports for senior management. Collaborate with Credit, Risk, Compliance, and Technology teams to implement risk mitigation strategies. Conduct training sessions for credit team members to promote risk awareness. Ideal Candidate Profile Highly driven and motivated with a hands-on approach. Strong communication and stakeholder management skills. Proactive and able to work independently in a dynamic environment. In-depth knowledge of operational risk frameworks, particularly within credit operations. Qualifications & Experience CA/MBA with 5-10 years of relevant experience in Operational Risk Management. Experience in assessing and managing operational risks across business processes. Expertise in creating and maintaining Risk Registers, conducting periodic Risk Control testing, and implementing mitigation strategies. Ability to engage with stakeholders to address operational risk gaps. If you have the expertise and enthusiasm to contribute to a growing digital lending business, apply now to be part of this exciting opportunity!

Job Profile As an Operational Risk Management Analyst, you will play a crucial role in assisting the Operational Risk Management Team in identifying, assessing, monitoring, and mitigating operational risks across the organization. You will work closely with experienced risk management professionals to analyze operational processes, identify potential risks, and develop strategies to mitigate these risks. Key Responsibilities Assist in identifying and documenting operational risks within the organization's processes, systems, and procedures. Support the development and implementation of operational risk management frameworks, policies, and procedures. Analyze operational incidents and losses to identify root causes and trends, and recommend corrective actions to prevent recurrence. Collaborate with business units to assess the impact of new products, processes, or initiatives on operational risk exposure. Assist in the development and implementation of key risk indicators (KRIs) Support the preparation of operational risk reports and presentations for senior management and relevant committees. Stay abreast of industry best practices, regulatory requirements, and emerging trends in operational risk management. Assist in the maintenance of operational risk management tools and databases to ensure accurate and up-to-date risk information. Desired Candidate Profile 1-4 years of experience in operational risk management or a related field (e.g., auditing). Strong understanding of operational risk concepts such as Risk Control Unit (RCU), Risk Operations, Risk Analytics, etc. Proficiency in tools like Excel/VBA/SQL/Access; ability to analyze complex data sets. Excellent communication skills with the ability to present findings effectively across various levels within an organization. Location : Andheri