Asset and Configuration Coordinator L1

JD: - Asset Executive

Location Hyderabad

6 days working (Mon to Sat)

Rotational Shifts

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  • Real time asset allocation & Deallocation details to be updated in the ITAM.
  
  
  • Keep records (hard copy / soft copy) of IT asset acceptance form ie IMACs as proof of asset deployment.
  
  
  • Maintain up-to-date hardware asset database by automated & manual method with information like configuration details, serial number, asset code, warranty/AMC details etc
  
  
  • Maintain up-to-date software asset database by automated & manual method with information such as installed program / application inventory, versions, licenses / subscription details, registration details and media details etc
  
  
  • Asset Executive will maintain inventory of all IT assets and provide quarterly reports in the inventory.
  
  
  • Collect hardware & software asset inventory manually for assets wherever the tool is not able collect it automatically
  
  
  • Assigning asset code / identification code to each asset
  
  
  • Automated periodic scan & on-demand scan for the managed hardware & software assets
  
  
  • Install New Assets ensure standard Customer images are installed on PCs and Laptops.
  
  
  • Weekly and monthly reconciliation of stock / inventory
  
  
  • Weekly / Monthly and Quarterly reporting to internal management and customer as per requirement
  
  
  • Vendor coordination for any new asset delivery & installation
  
  
  • Track the changes in configuration of hardware and software through change management process initiate by Customer.
  
  
  • Keep records of surrendered IT assets. HRMS system to get the details of employee exit cases and update the asset master in SharePoint application.
  
  
  • Conducting quarterly scheduled replacements of end-user laptops at all India level with the help of L2 teams and maintaining up to date records and documentation of the same in the tool
  
  
  • All Scheduled Expired Laptop which will not be in use has to be finally handed over to Customer Administration department in consultation with IT Executive. Wipro will ensure that the data from these assets are wiped off using Customer standard data wiping tool before handing over to admin department. WIPRO will not handover such assets directly to end user.
  
  
  • On yearly basis Asset Executive will conduct activity of physical verification of the assets at all onsite location of Customer thereby matching the purchase asset register. For all on-call locations, Wipro team will do the asset verification via Email.