Assamese Banking Process

0 - 1 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings Kolkata!

Join Our Team!

Teleperformance welcomes you to be a part of our dynamic team!

Job Role: Customer Care Executive (Domestic process, Inbound)

Location: Kolkata, Saltlake sector v

Job Type: Full-time

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle escalation cases.

Responsibilities:

- Handling customer inquiries and resolving issues via calls.

- Resolving technical issues.

- Providing product/service information to customers

- Meeting and exceeding customer satisfaction targets

- Maintaining accurate records of customer interactions

- Collaborating with team members to achieve team goals

Requirements:

- Fluent in Assamese language

-

- Minimum 12th pass.

Shifts:

For male employees: Any 9 hours during 24x7

For male employees: Any 9 hours during 7 am to 8 pm

NO NIGHT SHIFT FOR FEMALE EMPLOYEES

Salary :

18k CTC, 14k In hand

Interview Rounds

1)

2)

3)

Contact:

HR Priyanka Dhar (7908390047)

Or

HR Sneha Chatterjee (6290237491)

Or

HR Baljot Singh (6289508250)

We look forward to welcoming you!!

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