ASM

T A Solutions

1 - 4 years

2 - 5 Lacs

pune bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to join our team as an Application Support Manager (ASM) in Pune and Hyderabad. The ideal candidate will have a strong background in managing application support teams and ensuring seamless customer experience.

Roles and Responsibility

Manage and lead a team of application support engineers to resolve complex technical issues.
Develop and implement strategies to improve customer satisfaction and reduce downtime.
Collaborate with cross-functional teams to identify and resolve root causes of issues.
Analyze and troubleshoot technical problems, providing timely solutions to customers.
Ensure compliance with industry standards and best practices for application support.
Provide training and coaching to team members to enhance their skills and knowledge.

Job Requirements

Minimum 5 years of experience in application support or a related field.
Strong leadership and management skills, with the ability to motivate and guide a team.
Excellent communication and problem-solving skills, enabling effective collaboration with customers and internal stakeholders.
Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
Strong analytical and troubleshooting skills, with the ability to analyze complex technical issues.
Experience with industry-standard tools and technologies used in application support.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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