Area Debt Manager - Flows - Consumer Durable

Role Overview: As an Area Collection Manager in the Retail Banking division based in Mumbai, your primary responsibility is to manage a team and coordinate operational recovery activities for an area credit portfolio within your assigned territory. You will play a crucial role in administering corporate policies, minimizing front delinquencies, and closely collaborating with the legal team to provide sound legal advice on managing delinquencies faced by the company. Your role includes end-to-end collection responsibility for the allocated area, contributing to the larger organizational objectives of the bank and directly impacting the financial institution's budget planning. Key Responsibilities: - Handle an area for collections of specific products - Ensure collection efficiency and cost optimization for the assigned area - Track and control delinquency of the area bucket-wise and DPD wise, focusing on non-starters - Review account allocations and collections targets by bucket to agencies or in-house team - Follow up regularly with default customers through a dedicated team - Ensure collection agencies and executives adhere to legal guidelines - Manage productivity by setting parameters for in-house/agencies/collection executives, monitoring performance, and daily reviewing the same - Ensure adequate Feet on Street availability area-wise, bucket-wise, and segment-wise - Conduct detailed background and reference checks of agencies/DCTs and evaluate them constantly - Collaborate with the legal team for legal actions on specified cases - Build relationships with key clients for timely collections - Determine suitable tactics or strategies for timely collections Qualification Required: - Graduate in any field - Post Graduate in any field Additional Details: This critical role requires a minimum of 5 to 8 years of experience in collections and offers the opportunity to attract and retain best-in-class talent for key roles in your reporting structure.,