Area Customer Service Manager

The Area Customer Service Manager position is a full-time on-site role located in Buldhana. In this role, you will be responsible for overseeing daily customer service operations, ensuring customer satisfaction, and managing customer support teams. Your primary duties will include analyzing customer service metrics, developing strategies to enhance customer experience, and serving as a bridge between customers and the company. It is essential to maintain high service standards and proactively address customer issues. To excel in this role, you should possess strong Customer Satisfaction, Customer Service Management, and Customer Support skills. Your ability to analyze customer service performance and identify areas for improvement will be crucial. Effective written and verbal communication skills are essential for interacting with customers and internal teams. Proven leadership and team management abilities are required to lead the customer support teams successfully. Previous experience in a similar role within a related industry is advantageous. Ideally, you should hold a Bachelor's degree in Business Administration, Management, or a related field. Your proactive approach to problem-solving and dedication to maintaining excellent service quality will be key to your success in this role.,