AR CALLERS (Voice Process)

1 - 5 years

0 - 5 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking dedicated AR CALLERS (Voice Process) to join our team. The ideal candidate will be responsible for managing accounts receivable through effective communication with clients. This role requires a proactive approach to follow up on outstanding payments and provide excellent customer service.

Responsibilities

  • Handle inbound and outbound calls related to accounts receivable.
  • Follow up with clients regarding outstanding payments and invoices.
  • Maintain accurate records of calls and interactions in the system.
  • Resolve customer queries and issues related to payments effectively.
  • Collaborate with the finance team to ensure timely collections.
  • Provide excellent customer service and maintain a professional demeanor during calls.

Skills and Qualifications

  • Excellent communication skills in English and Hindi (other regional languages are a plus).
  • Strong understanding of accounts receivable processes.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and manage time effectively.
  • Attention to detail and strong problem-solving skills.
  • Ability to work independently as well as part of a team.

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