AR Caller

Position: AR Caller (Accounts Receivable)

Location: On Site/Remote

Experience: 3-5 years (Medical Billing – AR Calling)

Shift: 06:30 PM - 03:30 AM - Night Shift (US Healthcare Process)

Job Summary:

We are looking for an experienced AR Caller to join our US Healthcare Revenue Cycle Management (RCM) team. The ideal candidate will be responsible for following up with insurance companies and patients to resolve unpaid or denied claims and ensure timely collection of outstanding balances.

Key Responsibilities:

● Make outbound calls to insurance companies to follow up on pending claims.

● Review and analyze denials, partial payments, and unpaid claims to identify root causes.

● Ensure accurate and timely resolution of claim issues and reprocessing as needed.

● Maintain detailed documentation of all call activities and claim updates.

● Work collaboratively with the billing and coding team to ensure proper claim submission.

● Meet daily and weekly productivity and quality targets.

● Stay updated on insurance guidelines, payer requirements, and RCM best practices.

Requirements:

● Minimum 3 years of experience in US Healthcare – AR Calling / RCM process.

● Excellent verbal and written communication skills.

● Strong analytical and problem-solving ability.

● Knowledge of healthcare terminology, ICD/CPT codes, and insurance processes preferred.

● Ability to work in night shifts and meet tight deadlines.

Education:

● Graduate in any discipline (Preferred: Commerce, Life Sciences, or related fields).

Perks & Benefits:

● Attractive salary with performance-based incentives.

● Opportunity to grow in the RCM domain.

● 5-day working week.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹55,000.00 per month

Work Location: In person