AR Associate - International Voice process

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Job Summary:

We are looking for dynamic and motivated freshers to join our Accounts Receivable (AR) team as AR Callers. This role involves engaging with US-based clients via calls, managing claims, processing denials, and ensuring smooth financial transactions. If you are keen on building a career in healthcare revenue cycle management, this is a great opportunity!

Key Responsibilities:

* Review emails and systems for updates and action items.

* Contact insurance carriers to resolve denied claims and document all communications in software and spreadsheets.

* Identify issues and escalate them to the immediate supervisor for resolution.

* Maintain and update production logs regularly.

* Understand client requirements and specifications to ensure effective service delivery.

* Ensure targeted collections are met daily and monthly.

* Meet productivity targets set by clients within the stipulated timelines.

* Adhere to quality standards while delivering service to clients.

* Conduct follow-ups on pending claims to facilitate timely processing.

* Prepare and maintain status reports for internal and client review.

Qualifications & Skills:

*Any graduate (freshers welcome).

* Excellent communication skills in English (both verbal and written).

* Willingness to work in a night shift or US shift timings.

* Basic understanding of healthcare processes and insurance preferred (but not mandatory).

* Good analytical and problem-solving skills.

* Ability to work in a team and handle pressure efficiently.

Why Join Us?

* Competitive salary and incentives.

* Exposure to the US healthcare domain.

* Comprehensive training to ensure a smooth transition into the role.

* Growth opportunities within the organization.

If you are looking to start a career in an international voice process with great learning and development opportunities, apply now!

Regards,

Janifer R

Human Resources

Phone: +91