Job Description

Job Title: AR Caller (Fresher) International Voice Process Location : Murgeshpalya, Bangalore Job Type: Full-time Job Summary: We are looking for dynamic and motivated freshers to join our Accounts Receivable (AR) team as AR Callers. This role involves engaging with US-based clients via calls, managing claims, processing denials, and ensuring smooth financial transactions. If you are keen on building a career in healthcare revenue cycle management, this is a great opportunity! Key Responsibilities: * Review emails and systems for updates and action items. * Contact insurance carriers to resolve denied claims and document all communications in software and spreadsheets. * Identify issues and escalate them to the immediate supervisor for resolution. * Maintain and update production logs regularly. * Understand client requirements and specifications to ensure effective service delivery. * Ensure targeted collections are met daily and monthly. * Meet productivity targets set by clients within the stipulated timelines. * Adhere to quality standards while delivering service to clients. * Conduct follow-ups on pending claims to facilitate timely processing. * Prepare and maintain status reports for internal and client review. Qualifications & Skills: *Any graduate (freshers welcome). * Excellent communication skills in English (both verbal and written). * Willingness to work in a night shift or US shift timings. * Basic understanding of healthcare processes and insurance preferred (but not mandatory). * Good analytical and problem-solving skills. * Ability to work in a team and handle pressure efficiently. Why Join Us? * Competitive salary and incentives. * Exposure to the US healthcare domain. * Comprehensive training to ensure a smooth transition into the role. * Growth opportunities within the organization. If you are looking to start a career in an international voice process with great learning and development opportunities, apply now! Regards, Deeksha Human Resources Omega Healthcare Phone: +91 8722248885 Email - Deeksha.rao@omegahms.com