Apprentice

AMERICAN EXPRESS

0 - 2 years

3 - 6 Lacs

gurugram

Posted:4 days ago| Platform:

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Skills Required

operations research expense management analytical data quality continuous improvement econometrics operations analytics financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a global leader in financial services, American Express has built its reputation on continual innovation and forward-thinking
And since we are committed to becoming the world s most respected service brand, we continually strive to deliver the best possible service to our customers all around the world
Global Commercial Services (GCS) provides a range of card programs, lending solutions and expense management tools to help companies around the world manage all the facets of their business spending - from travel and meetings to everyday office supplies and raw materials
These solutions deliver several benefits to our customers including increased visibility into their business spending, added control, improved efficiency, and cost savings
GCS continues to be a fast-growing business
Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for GCS organization
A single decision can have many outcomes
And when that decision affects millions of cardmembers and merchants, it needs to be the right one
That is where our Product and analytics teams comes in
They are the backbone of all financial services operations at American Express it impacts every aspect of the company
As a part of this team, you will work with the industry s best talent to create smart and innovative strategies that advance our market share and the way we'do business
If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product and analytics teams

Key responsibilities

Lead development of products and capabilities that address key business needs in collaboration with Technology, Design, Analytics and Enterprise stakeholders.
Build and test proof of concepts, incorporating client feedback to refine product architecture and design.
Oversee product documentation, performance dashboards and operational processes to enhance efficiency, and transparency, and continuous improvement.
Monitor product health metrics and user analytics, resolve issues proactively, and drive adoption and engagement through actionable insights.
Define and groom user stories, create PRDs, and ensure thorough testing before feature releases.
Ideate and develop innovative product features leveraging emerging technologies and market insights.
Utilize analytics to inform business and customer strategy, optimize user journeys, and support growth through experimentation (A/B testing, cohort analysis, funnel performance
Create and implement analytical solutions on enriching data quality for usage across analytics and targeting.
Create innovative data products encompassing commercial prospect and customer targeting use-cases, to drive profitable acquisition and engagement strategy.
Develop strategic solutions for current business challenges leveraging data and insights.
Collaborate cross-functionally to ensure effective execution, quality delivery, and continuous improvement.

Skills and Experience Requirements

Ba chelors degree in engineering, Computer Science, Statistics, Econometrics, Mathematics, Operations Research
Strong analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to solve unstructured problems
Excellent verbal written communication skills
Knowledge of Agile/Scrum methodologies
HIVE, SAS, SQL, Excel (Good to have -Python)
Working knowledge of MS-Office (Excel, PowerPoint, Word)
Ability to collaborate effectively across all levels of management
Demonstrate positive attitude, agility, and willingness to learn and develop. Ability to work independently in a fast paced, structured, high-volume environment with minimal supervision
Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy
Must be flexible to work across different shifts

Cab facility
Free meals
Flexible working model with hybrid arrangement
Training and development opportunities

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