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Application Tech Support Practitioner

3 - 8 years

1 - 5 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description




Project Role :
Application Tech Support Practitioner

Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Python (Programming Language)

Good to have skills :
Python on AzureMinimum
3 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide clarity and support, while also utilizing your in-depth product knowledge to diagnose issues and design effective resolutions. Your role is crucial in maintaining client satisfaction and ensuring the smooth functioning of our applications.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Provide training and guidance to junior team members to enhance their skills and knowledge. Professional & Technical
Skills:
  • - Must To Have

    Skills:
  • Proficiency in Python (Programming Language).- Good To Have

    Skills:
  • Experience with Python on Azure.- Strong problem-solving skills to identify and resolve technical issues efficiently.- Ability to communicate complex technical concepts to non-technical stakeholders.- Experience with debugging and troubleshooting applications in a production environment.
    Additional Information:- The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A 15 years full time education is required.Qualification
    15 years full time education
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    Accenture
    Accenture

    Professional Services

    Dublin

    600,000+ Employees

    22387 Jobs

      Key People

    • Julie Sweet

      Chairman & Chief Executive Officer
    • KC Choi

      Global Lead for Technology & Chief Operating Officer

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