Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Ansible on Microsoft Azure Good to have skills : Cloud Infrastructure Minimum 3 year(s) of experience is required Educational Qualification : Minimum of 15 years of educational qualification required. Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve using your expertise in Ansible on Microsoft Azure to accurately define and resolve client issues. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Utilize expertise in Ansible on Microsoft Azure to troubleshoot and resolve client issues. Collaborate with cross-functional teams to ensure the smooth functioning of systems or applications. Communicate effectively with clients and stakeholders to provide timely updates on issue resolution. Professional & Technical Skills: Must To Have Skills:Expertise in Ansible on Microsoft Azure. Good To Have Skills:Knowledge of Cloud Infrastructure. Strong understanding of system or application support and troubleshooting. Experience in collaborating with cross-functional teams. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Ansible on Microsoft Azure. The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Minimum of 15 years of educational qualification required.