Posted:2 days ago|
Platform:
Work from Office
Full Time
Skills Set :
Primary
• Enterprise application support management
• Monitoring and observability tools: PagerDuty, Datadog, Prometheus, Splunk
• Incident management platforms: ServiceNow, Jira Service Management
• Expertise in leveraging Automation & AI Tools to drive efficiency in technical
support
•
Secondary [ Good to have ]
• AI/ML Integration in Support Experience building smart support tools like
chatbots, summarizers, and LLM-based agents
• Experience with cloud platforms: AWS, GCP, Azure
• DevOps practices
• Containerization: Docker
• Orchestration: Kubernetes
Sdna Global
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