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Accenture in India
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Application Support Engineer

Application Support Engineer

Accenture in India

3 years

0 Lacs

greater kolkata area

Posted:6 days ago| Platform:

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Skills Required

support software service peoplesoft peopletools resolve analyze documentation troubleshooting database management sql data retrieval

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

PeopleSoft PeopleTools

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering exceptional support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance knowledge sharing within the team. - Engage with users to gather feedback and understand their needs, ensuring that support services are aligned with business requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in PeopleSoft PeopleTools. - Strong understanding of application support methodologies and best practices. - Experience with troubleshooting and resolving software issues in a timely manner. - Familiarity with database management and SQL for data retrieval and manipulation. - Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in PeopleSoft PeopleTools. - This position is based at our Kolkata office. - A 15 years full time education is required., 15 years full time education

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Application Support Engineer