Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and supporting the healthcare industry. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of electronic medical records (EMR) systems. Troubleshoot and resolve issues within multiple components of critical business systems. Collaborate with cross-functional teams to identify and solve complex technical problems. Contribute to the development and implementation of system enhancements and upgrades. Professional & Technical Skills: Must To Have Skills:Proficiency in Electronic Medical Records (EMR). Strong understanding of software engineering principles and practices. Experience in troubleshooting and resolving technical issues. MediMobile, Revenue Cycle Analytics RCA Additional Information: The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop Usecases-Ready to support during US Business Hours This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education