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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

3 - 8 years

3 - 7 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

recovery netbackup sql avamar emc redhat linux as400 networking active directory ticketing linux exchange server cifs san nas oracle sap vmware ndmp vtl production support iscsi itil process application support vm troubleshooting nfs unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Backup and Recovery Systems, Rubric

Good to have skills :NAMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time educationRole:Backup and recovery ManagementRole Description:Must have 3+ years of hands-on experience in Avamar Backup to take care of technical activities Should have strong knowledge with architecture of EMC Avamar.Must Have
Skills:

Avamar Backup Tool and Rubrik.Good To Have
Skills:

Rubrik and NetBackup Job RequirementsKey Responsibilities:Backup Management (Backups/Recovery jobs)Monitoring (Software and Hardware) Performing Scheduled Backups and On-Demand Backup requestsBackup troubleshooting on failures and slowness issueNew Server, VM, Agent based backup configuration and removal as per requestPerforming critical and normal restores as per requestsParticipating in audits for successful backups and failure backupsBackup software upgradation to latest patches or new version
Technical Experience:Should have experience on adding/updating backup and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages.Should have experience on multiple agents which includes Filesystem, SQL, Oracle, Exchange, SAP, Active Directory and VM ware.Should have hands-on experience performing upgrades and patch updates.Good understanding of Deduplication in Avamar and its implantation.Should have experience knowledge on One Touch recovery, BareMetal restore.Should have experience on replication and secondary Copy management and configuring backups on multiple remote sites.Should have knowledge in performing disaster recovery backups. Managing High availability Backup Server and Performing backup migration.Should have experience on configuring the Disk and Tape library in backups.Should have hands-on experience in performing restoration of filesystem dataShould have experience in recovery of SQL, Oracle, Exchange, AS400, VM servers and DB2Understanding of NDMP, VTL, SAN Media servers, file storage and Duplication options.Maintain all equipment for backup environment to include servers, disk, repository and tape library and storage devices.Should have experience in Installing /Removing UpdatesShould have experience Analyze and handle complex incidents and major incidents and promptly provide solutionsHandle complex changes across the productionWork with teams internal/external teams, vendors and all relevant stakeholders to ensure effective service deliveryMaintain the platform to the highest standard and ensure 24x7 supportExcellent Communication Skills, ITIL Process , Ticketing Management, Customer handlingRelevant certifications will be an added advantage.Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.Educational Qualification:15 years of mandatory education as per Accenture Standards. Qualification
15 years full time education

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Application Support Engineer