Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Unix Shell Scripting

Good to have skills :SplunkMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes and procedures.- Provide training and guidance to junior team members on best practices and troubleshooting techniques. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Unix Shell Scripting.- Good To Have

Skills:

Experience with Splunk.- Strong understanding of system performance monitoring and optimization.- Experience in troubleshooting and resolving application issues in a timely manner.- Familiarity with incident management and ticketing systems.
Additional Information:- The candidate should have minimum 3 years of experience in Unix Shell Scripting.- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education