Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft ASP.NET Good to have skills : Java Minimum 2 year(s) of experience is required Educational Qualification : MINIMUM OF 15 YEARS OF EDUCATION Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems using Microsoft ASP.NET. Your typical day will involve providing dynamic service and acting as a software detective to ensure smooth functioning of the systems. Roles & Responsibilities: Provide technical support to resolve issues within multiple components of critical business systems. Collaborate with cross-functional teams to identify and troubleshoot issues, ensuring timely resolution. Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. Participate in incident management and problem management processes, ensuring adherence to service level agreements and operational level agreements. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft ASP.NET. Good To Have Skills:Experience with cloud technologies such as Azure or AWS. Strong understanding of ITIL processes and incident management. Experience with SQL Server and database management. Experience with scripting languages such as PowerShell or Python. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft ASP.NET. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification MINIMUM OF 15 YEARS OF EDUCATION