Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of software systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively monitor and maintain the health of critical business systems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Develop and maintain documentation for system configurations and troubleshooting procedures. - Implement automation solutions to streamline support processes. - Participate in on-call rotation to provide 24/7 support for critical systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Strong understanding of CI/CD pipelines and automation tools. - Experience with cloud platforms such as AWS or Azure. - Knowledge of containerization technologies like Docker and Kubernetes. - Familiarity with monitoring and logging tools like Prometheus and ELK stack. Additional Information: - The candidate should have a minimum of 3 years of experience in DevOps. - This position is based at our Coimbatore office. - A 15 years full time education is required.