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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:13 hours ago| Platform:

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Skills Required

sql application support troubleshooting protocols managed file transfer oracle ftp redhat linux edi sterling integrator sql server plsql production support technical support unix shell scripting java linux microsoft windows shell scripting unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role Application Support Engineer

Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills Managed File Transfer

Good to have skills NA
Minimum 2 year(s) of experience is required

Educational Qualification 15 years full time education
SummaryAs an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the development and implementation of support processes to enhance service delivery.

Document and track issues and resolutions to improve knowledge sharing within the team.
Professional & Technical Skills:

Must To Have Skills:

Proficiency in Managed File Transfer.

Strong understanding of file transfer protocols and security measures.

Experience with troubleshooting and resolving file transfer issues.

Familiarity with various Managed File Transfer tools and software.

Ability to analyze system logs and performance metrics to identify areas for improvement.
Additional Information:

The candidate should have minimum 2 years of experience in Managed File Transfer.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer