Job
Description
About The Role
Project Role Application Support Engineer
Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills Commvault Backup Administration, Veeam Backup and Replication
Good to have skills NA
Minimum 3 year(s) of experience is required
Educational Qualification 15 years full time education
SummaryAs an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities: Administer, configure, and maintain Veeam Backup & Replication and Commvault Complete Backup & Recovery platforms.
Design and manage backup policies, job schedules, retention settings, and repositories for on-prem and cloud workloads. Monitor backup health, troubleshoot failures, and ensure timely completion of jobs. Perform test restores, full restores, and file-level recoveries on demand. Implement and manage backups foroVMware, Hyper-V, and physical machines oCloud workloads (AWS EC2, Azure VMs, Microsoft 365, Azure Blob, S3, etc.) oDatabases such as SQL Server, Oracle, SAP HANA, etc. Leverage object storage and cloud repositories for offsite/long-term retention and immutability. Ensure integration with cloud-native platforms for disaster recovery and long-term archiving. Implement encryption, air-gapped backups, immutability, and access control policies. Support audits, data retention, GDPR, HIPAA, and other regulatory requirements. Ensure backups comply with corporate security standards and disaster recovery policies. Create automation scripts (e.g., PowerShell, Bash, or REST APIs) for backup tasks and reporting. Optimize storage consumption and backup windows through deduplication, compression, and tuning. Conduct performance tuning and capacity planning. Use native monitoring tools (e.g., Veeam ONE, Commvault Command Center) to track job status, alerts, and SLA compliance. Produce regular reports on backup success rates, recovery points, and capacity utilization. Maintain detailed documentation of backup architecture, policies, and procedures. 1.5+ years hands-on experience with Veeam and Commvault in medium to large-scale environments. Experience supporting hybrid or multi-cloud environments (Azure, AWS, etc.).
Professional & Technical Skills:Backup ToolsVeeam Backup & Replication, Veeam ONE, Commvault CommServe, MediaAgent, Command Center VirtualizationVMware vSphere, Hyper-V Cloud PlatformsAWS (EC2, S3), Azure (VMs, Blob), Microsoft 365 backup OS & AppsWindows, Linux, SQL Server, Oracle, Exchange, SharePoint AutomationPowerShell, Bash, Commvault/Veeam APIs Storage IntegrationNAS, SAN, Object Storage (S3, Azure Blob), Tape MonitoringVeeam ONE, Commvault Alerts, SolarWinds (optional) SecurityBackup encryption, RBAC, MFA, immutable backupsStrong problem-solving and analytical abilities. Ability to work independently and in cross-functional teams. Excellent documentation and communication skills. Attention to detail and a proactive approach to risk mitigation. Veeam Certified Engineer (VMCE) Commvault Certified Professional / Engineer Microsoft CertifiedAzure Administrator Associate AWS Certified SysOps Administrator ITIL Foundation Certification
Additional Information: The candidate should have minimum 3 years of experience in Commvault Backup Administration.This position is based at our Bengaluru office.A 15 years full time education is required.
Qualification 15 years full time education
