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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

networking protocols enterprise network operations sql application support troubleshooting switching oracle networking plsql sdwan routing production support technical support incident management linux microsoft windows shell scripting unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role Application Support Engineer

Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills Enterprise Network Operations

Good to have skills NA
Minimum 5 year(s) of experience is required

Educational Qualification 15 years full time education
SummaryAs an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage in problem-solving activities, utilizing your expertise to enhance system reliability and performance, while also documenting your findings and solutions for future reference. Your role will be pivotal in maintaining the integrity of business applications and ensuring seamless user experiences across the organization.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively address potential issues.
Professional & Technical Skills:

Must To Have Skills:

Proficiency in Enterprise Network Operations.

Strong understanding of network protocols and architectures.

Experience with troubleshooting network connectivity issues.

Familiarity with network monitoring tools and techniques.

Ability to analyze and interpret network performance data.
Additional Information:

The candidate should have minimum 5 years of experience in Enterprise Network Operations.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer