APAC Strategy and Operations Specialist

Oliver Agency

3 - 8 years

25 - 30 Lacs

bengaluru

Posted:6 days ago| Platform:

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Skills Required

automation project management social media consulting strategic planning data mining korean japanese analytics monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you will be doing:

Services and deliverables

1. Strategic Planning & Reporting (OKRs & QBRs)

Manage Team OKRs: Manage the team s Objectives and Key Results (OKRs), ensuring tracking against goals and establishing a rigorous process to adhere to aligned OKR measurement methodologies. Ensures OKRs are aligned, well measured, reviewed monthly/quarterly, and published to key stakeholders with meaningful commentary
Quarterly Business Reviews (QBRs): Manage QBRs with leadership and the social team, ensuring that all activities are captured, elevated, and presented in a comprehensive manner.

2. Team Operations & Enablement:

Team Communication Lead: Act as the lead for internal team communications, including the creation of newsletters and developing an efficient operating model within the Social team as required.
Budget Operations: Oversee budget monitoring and vendor management, ensuring Purchase Orders (POs) are raised, spending is accurately forecasted, and Statements of Work (SOWs) are processed on time.
Process Excellence: Ensure the excellence of key internal operational processes and drive continuous process optimization. Conduct training for the teams as needed.
Real-time optimisation: work with analysts to create dashboards on social media performance indicators and reports as needed.

This is a specialist (vendor) scope embedded with the extended YouTube APAC Social Marketing Team and will work directly with the APAC Social Marketing Lead on your assignments.

What you need to be great in this role:

Strong written and oral communication skills
Advanced Spreadsheet user, including basic automation
Native in Japanese, Korean or Hindi
Experience in social analytics and knowledge of social media monitoring and listening tools (such as BrandWatch, Sprinklr) is a plus
Experience in working with statistical analysis and data mining software is a plus
Passion for and inquisitive about AI and new technologies
Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

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