To administer and control the accounts receivable and / or payable ledgers for various Entities. Ensuring the integrity and accuracy of the accounts, complying with auditable company standards to efficiently manage the businesses financial resources.
Main duties/Responsibilities:
AP
Sort incoming emails and process invoice, credit note and payment transactions in accordance with Shared Services policies and procedures across numerous ERP systems. At the same time, adhering to defined timescales and targets as well as local Tax regulations.
Open, monitor and reconcile supplier accounts to ensure the creditors ledger is an accurate reflection of current liabilities.
Assist in the resolution of escalated issues coming from the local entities and vendors.
Review payment reports to identify discrepancies and variances, ensuring correction prior to payment processing.
Communicate system related issues to Payments Team Leader.
Provide customer service to all internal customers and their suppliers, by receiving and responding to questions regarding systems, policy and procedures.
AR
Open and maintain customer accounts across various ERP systems and Company Entities.
Prepare, post, verify and record customer payments and transactions related to accounts receivable .
Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
Follow up actively with the relevant parties to resolve problematic invoices, including sending periodic reminders to customers to act on disputed invoices.
Report on problematic accounts for internal escalation / customer contact.
Other ad-hoc duties as assigned.