Analyst – Revenue Protection (Ahmedabad, India)

Qatar Airways is seeking experienced professionals for the role of

Analyst - Revenue Protection

based at our Global Business Services (GBS) in Ahmedabad, India.This persor would perform eligibility audit of discounted tickets and manage queries from the internal and external stakeholders

Responsibilities

• Investigate the discounted tickets to validate the eligibility for discounts.
• Coordinate with the BPO for issuing ADMs for discrepancies identified by the revenue audit team.
• Act as the first point of contact for BPO and internal QR teams for passenger audit related queries.
• Perform reconciliation and review and the assigned GL accounts and analyse for accuracy and completeness.
• Identify and support the implementation of transformation projects, performance excellence and process improvement initiatives and work with IT, BPO and other teams for improving the unit’s service delivery.
• Contribute in the development of the revenue protection manual with all the relevant process.
• Perform all activities ensuring SLA/ KPI’s are achieved, including but not limited to ensuring on time investigation of tickets, resolving BPO queries within the defined TAT, etc.
• Perform other department duties related to his/her position as directed by the Fraud Screening Manager.
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.Together, everything is possible

Job Posting

Jul 24, 2025, 4:50:19 PM

Qualifications Required

• Bachelor’s degree in Accountancy or equivalent with minimum 3-5 years of experience in a fare audit role
• Preffered IATA Basic certification
• Proficient in MS office, with good command over MS excel
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.