Analyst, Operations

As a data-driven individual, you will play a key role in transforming operational and execution activities into actionable insights, contributing directly to Zocdoc's mission of giving power to the patient. You will collaborate with Provider Set Up Teams to optimize workflows and team performance using data metrics, analysis, and visualization. Your role will involve developing performance metrics tailored to business projects, overseeing projects from start to finish, and implementing standardized practices for data interpretation and management to ensure consistency and data integrity. You will thrive in this position if you are detail-oriented, results-driven, and proactive in deriving meaningful insights from various data sources. Balancing independent work with collaboration, you will excel in a dynamic and fast-paced environment. Your technical proficiency in data extraction and analysis, along with your excellent communication and multitasking skills, will be essential in driving innovation and supporting business decision-making. To be successful in this role, you should hold a Bachelor's degree from a top-tier institution, possess 4+ years of work experience in data management, data analysis, and data visualization, and demonstrate advanced proficiency in SQL. Experience with Salesforce Reporting Tools, Looker and/or Lookml, and Python would be advantageous. Independent problem-solving capabilities, along with excellent verbal and written communication skills, are also key attributes for this position. Zocdoc offers a competitive compensation package, attractive medical insurance, and a range of benefits including catered lunch, daycare/creche facility, corporate wellness programs, cellphone and wifi reimbursement, competitive parental leave, sabbatical leave, annual sponsored health check-ups, and more. Join our incredible team of smart and supportive individuals at Zocdoc, where we are dedicated to making healthcare work better for everyone. Zocdoc is the leading digital health marketplace in the country, connecting patients with in-network providers and enabling them to book in-person or video visits online. Our mission is to empower patients by giving them the tools to make informed healthcare decisions. We are guided by our core values and continuously strive to improve the patient experience. If you are passionate about leveraging data to drive positive change in healthcare, we invite you to join us on our mission.,