Roles and responsibilities
Analyst/Associate/ AR Billing Clerk charges and invoices customers for services rendered. The Billing Clerk applies applicable discounts, special rates, or credit terms; and ensures all invoices are correct before sending them to customers or insurance providers. The role monitors E-billing progress, including status reporting, while participating in billing operations client implementations, deductions, and system maintenance, and ensures that functions are run efficiently.
1. Compile and bill attorney hours per contract specifications 2. Issues debit and credit memos and statements to customers monthly, cancels or void invoices, and responds to customer concerns relating to billing 3. Responding to client requests or transferring to the necessary department 4. Follows up on delinquent payments and resubmit billing as needed 5. Tracks status of billed invoices 6. Revise and resubmits short-paid and rejected invoices 7. Reviews time entries on pre-bills and requests revisions of insufficient entries 8. Determines expenses and fess that were short-paid or rejected that cannot be recovered 9. Gathers and organizes supporting documentation for expense charges 10. Updates and maintains customer contact information master files 11. Works closely with all accounting departments & Project Managers 12.Maintains and updated master file with special billing instructions for each customer 13. Assists in providing audit materials when requested
Desired candidate profile 1. Bachelor s degree in accounting or finance 2. 0-2 years experience working in a AR billing specialist role 3. Very good written and verbal communication skills 4. Good research/analysis skills, and knowledge of contract to cash cycle 5. Moderate level of excel knowledge, able to create dashboards and reports using excel. Proficient in Microsoft Office; including Word, Excel & Outlook
Personal Attributes: 1. Perform day to day tasks based on the standard processes 2. Administrative skills general administrative and clerical work 3. Organization skills able to prioritize and execute many assignments in quick and efficient manner 4. Strong customer service skills 5. Works efficiently in a fast-paced environment 6. Problem-solving skills 7. High awareness and understanding of confidential information