Posted:16 hours ago|
Platform:
On-site
Part Time
Analyst – International Voice - Customer Operations
India - Chandigarh | Full-time (FT) | Customer Operations | Job ID _
Shift Timings – Night Shift |Management Level – Analyst
Specialism – Customer Care
We are looking to add to our talent pool an Analyst – International Voice with 0-3 years of experience. This role will be part of Customer Operations – Voice process wherein preferred candidate will be taking Outbound/Inbound calls from overseas customers and solving their queries.
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Analyst – International Voice Operations – Customer Care – Customer Operations Responsibilities
Minimum Qualifications
Preferred Qualifications
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