Analyst - Credit and Collection

Role & responsibilities

• Assess customers credit worthiness and review customers Credit limits.
• Handle Export portfolio, validate Letter of Credit, CAD etc.,
• Make daily decisions on order release based on customer's AR position and Credit Limit Risk.
• Timely and effective collection of all debts and customers payments with a goal of achieving a 95% collections rate to zero days overdue.
• Negotiating payment plans with poor paying customers in close conjunction with Business Unit Commercial Teams.
• Total ownership of their own Collections Portfolio. Ensuring all paid items are cleared against the correct account and all unapplied cash has been allocated, with a goal of having no overdue invoices or payments older than 30 days.
• Resolving queries both internally and externally around outstanding invoices. Taking total ownership by following the Cash or Classify principle. Either ensure timely payment or ensure timely escalation of disputes and or claims to the Commercial Teams to ensure timely payment can be arranged.
• Providing accounts information to internal departments and auditors.
• Ensuring all customer account information including Credit Limits are maintained.
• Sending weekly and monthly account statements to all customers in their portfolio.
• Monitor risk accounts for potential bad debt risk and escalate in a timely fashion.
• Opening new accounts and setting appropriate credit limits taking prior approval from Pole Manager.
• Focus on large accounts above 100K ranging up to well over 1MM.

Preferred candidate profile

• Bachelor of Accounting/Commerce (minimum)
• Min 5+ years of credit control experience
• English (Fluent written and spoken)
• Strong Analytical Background
• Outstanding interpersonal skills with ability to interact effectively with all levels of management & customers
• Competency in Microsoft Office especially Excel, SAP, Dun and Bradstreet.