Analyst

Position Summary:

The Allscripts SCM Application Analyst is responsible for the configuration, maintenance, support, and optimization of the Sunrise Clinical Manager EHR. This role works closely with clinical stakeholders, IT teams, and third-party vendors to ensure the application effectively supports clinical workflows, regulatory compliance, and operational efficiency.

Key Responsibilities:

• Provide day-to-day application support for Sunrise Clinical Manager modules (e.g., documentation, orders, medication administration).
• Perform system configuration, build, and testing of SCM forms, rules, order sets, and alerts.
• Collaborate with clinical end users to gather requirements and optimize workflows.
• Troubleshoot application issues, perform root cause analysis, and coordinate resolution with vendors or technical teams.
• Participate in SCM upgrades, patches, and testing cycles, including regression and user acceptance testing (UAT).
• Maintain security roles, user access provisioning, and application audit controls.
• Document application changes, configurations, and standard operating procedures.
• Analyze system performance, recommend improvements, and support enhancement initiatives.
• Engage in on-call rotation and provide after-hours support as needed.

Qualifications:

• Bachelor's degree in healthcare, Information Systems, or related field (or equivalent experience).
• 3+ years of hands-on experience supporting Allscripts Sunrise Clinical Manager.