American BPO Chat Support

0 years

3 - 4 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

International Process Executive – Voice & Email Support (Jaipur | Work from Office)Company Overview:

Join a global outsourcing leader headquartered in Jaipur, offering customer experience and support solutions to international clients across North America, the UK, and Europe.
We’re expanding and seeking enthusiastic English-speaking candidates from all over India who are passionate about building a career in international processes.

Job Location:

Jaipur, Rajasthan – Onsite Position Only
Applicants from PAN India are welcome. Company offers relocation support and 14 days of hotel accommodation.

Role Overview:

As an International Process Executive, you’ll engage with customers through voice and email channels, deliver accurate information, resolve concerns, and ensure customer satisfaction in line with international standards.

Key Responsibilities:

  • Handle incoming and outgoing calls, emails, and chats from international clients.
  • Understand customer needs and provide appropriate resolutions.
  • Maintain professional, courteous communication across all touchpoints.
  • Update CRM tools and ensure data accuracy.
  • Meet service quality, efficiency, and call handling benchmarks.

Eligibility Criteria:

  • Open to Undergraduates and Graduates.
  • Freshers and experienced candidates can apply.
  • Excellent English communication is mandatory (written & verbal).
  • Willing to work in rotational shifts and relocate to Jaipur.

Salary & Perks:

  • ₹27,500 – ₹36,000/month + Incentives
  • Relocation bonus for outstation candidates.
  • 14 days free hotel stay after joining.
  • Paid training, performance bonuses, and internal growth programs.

Why You’ll Love This Role:

  • Opportunity to work with international clients and gain global exposure.
  • Structured career advancement and skill-based training.
  • Supportive management, friendly culture, and learning-focused environment.
  • Long-term career potential in customer service and global operations.

Selection Process:

  • HR Interaction
  • Final Client Round
  • Offer Letter within 48 Hours

Top SEO Keywords:
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Job Types: Full-time, Permanent

Pay: ₹27,500.00 - ₹36,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Language:

  • English (Required)

Work Location: In person

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