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Amazon Connect - Pan India

Amazon Connect - Pan India

8 - 15 years

|

0 Lacs

Maharashtra India

Posted:3 days ago| Platform:

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Skills Required

connect aws service routing integration salesforce logic programming java python chat analytics storage dynamodb iam configuration scripting script crm design terraform deployment rest sip certification

Work Mode

On-site

Job Type

Full Time

Job Description

Pan India Experience : 8-15 years Mandatory skill - Amazon connect, AWS Lambda Amazon Web service, Amazon Connect, Service Cloud Voice Architect with 8 -15 years’ experience. Experience with Amazon Connect (Contact flows, queues, routing profile) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) Amazon Kinesis (for call analytics and streaming) Amazon S3 (Storage) Amazon DynamoDB CloudWatch IAM Lead the end-to-end implementation and configuration of Amazon Connect Proficiency in programming scripting Java Script, Nodejs Familiarity with CRM integrations especially Salesforce Service Cloud Voice. Experience to design develop and implement scalable and reliable cloud based contact center solutions using Amazon Connect and AWS ecosystem services. Design and deployments of contact center setup using CI/CD pipelines or Terraform. Design and deployment experience in REST APIs and integration frameworks. Experience of telephony concepts SIP DID ACD IVR CTI AWS Certified Solutions Architect or Amazon Connect certification if you are interested then please share your resume directly with Shipra.Sharma@ltimindtree.com Show more Show less

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