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Sigma Allied Services
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Amazon Connect Functional Analyst / Consultant

Amazon Connect Functional Analyst / Consultant

Sigma Allied Services

4 - 9 years

|

1 - 6 Lacs

Hyderabad Pune Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Contact Center Transformation Analysis and Implementation Amazon connect

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences.
Maximize experience in developing interactive models: Use relevant conversational platforms to design and apply interactive models
Use deep understanding of customer-centric design processes: Apply working knowledge of customer-centered design, complemented with consulting experience

Professional & Technical Skills:

MBA from a tier 1 or tier 2 institute
3+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences.
Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional)
Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements

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Sigma Allied Services

Information Technology and Services

Los Angeles

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