Alpha Data Operations, AVP

Job Description Summary

State Street's Alpha Operations team is looking for an analyst in Alpha Data Operations team in India. Alpha Data Operations is the Global Data Management team supporting global clients within investment industry for daily support in the Production and CUAT environment.

Job Description

Who we are looking for

The person will report locally to Head of Alpha Data Operations, India. This AVP will have joint responsibility for the strategic growth of the Alpha Data Operations team, helping to position the operation model for scale and efficiency. This Operations leader will be responsible for onboarding new client in Alpha program pipeline.

Why this role is important to us

The team you will be joining is a part of State Street Corporate Services. State street gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, State Street tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

As Alpha Data Operations AVP you will

• Maintain the Production/CUAT environment to reflect daily activity
• Be responsible for driving standard in Alpha Data model across India and global client base with a consideration to look for productivity opportunities and process improvements
• Play a role of senior SME Lead or work closely with Alpha Data Operation SME Leads working on client on-boarding to Alpha Platform
• Work closely with senior managers across Product, Implementation, Technology, Service, and other Operations to ensure efficient and successful BAU
• Oversight of Operations readiness checklist ensures smooth and successful transition from Implementation to BAU Be responsible for developing and enforcing roles and responsibilities, ensuring BAU resources are utilized in appropriate and efficient manner
• Present Ops model details and process workflows to clients
• Build and maintain relationships with Alpha clients on-boarded to the platform
• Oversee daily BAU operations for successful client delivery within SLA and monitor any client escalation for timely support
• Help build ops support model around any new workflow per client requirements

Additional Key Responsibilities

• Migration Management
  • Lead and execute migration projects from other global locations to APAC, ensuring minimal disruption and adherence to timelines.
  • Develop and implement migration strategies, risk assessments, and contingency plans.
• Client Onboarding
  • Oversee end-to-end onboarding of new clients, ensuring compliance with regulatory and internal standards.
  • Collaborate with cross-functional teams to deliver seamless onboarding experiences.
  • Monitor performance metrics and implement process improvements for efficiency.
• Stakeholder Management
  • Build and maintain strong relationships with internal and external stakeholders.
  • Act as a key point of contact for escalations, status updates, and strategic discussions.
• Risk Management & Control Assurance
  • Identify, assess, and mitigate operational risks across processes.
  • Ensure robust control frameworks are in place and regularly tested for compliance and audit readiness.
• Process Improvement & Governance
  • Drive continuous improvement initiatives to enhance operational efficiency and service quality.
  • Ensure adherence to governance standards and regulatory requirements.
• Team Leadership & Development
  • Mentor and develop team members, fostering a culture of accountability and high performance.
  • Conduct regular training and capability-building sessions aligned with future business needs.

What we value

These skills will help you succeed in this role

• Proven experience in the financial services industry or global consulting firm: preferably Middle Office/Back Office business processing
• Proven domain knowledge and be able to understand the various listed instrument types like Equities, Bonds, ETD and OTC Derivatives, Bank Loans, TBAs, etc.
• Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support front to back operations
• Ability to work on multiple projects/clients implementation concurrently and prioritize work accordingly
• Must have SQL knowledge, hands-on experience with database/data warehouse skills
• Balance of Technical /Business
• Excellent analytical and interpersonal skills, verbal and written communication and presentation skills
• Strong relationship management skills
• Flexibility in working outside of your responsibilities and areas of expertise.
• Effective organizational, decision making, and communication skills
• English language skills are essential.

Education & Preferred Qualifications

• 15+ years of professional experience
• 8-10 years of experience in a global management role within the financial services industry.
• Experience in working with Product and Technology teams to provide requirements for automation initiatives

About State Street

• What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
• Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
• Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
• State Street is an equal opportunity and affirmative action employer.
• Discover more at StateStreet.com/career

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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