Role Summary: We are looking for a data-driven and commercially aware professional to manage backend data evaluation, coordinate CIS activities, and support inside sales efforts. This hybrid role combines analytics, systems coordination, and sales enablement to drive business growth and operational efficiency. Key Responsibilities: Analyze backend data to generate insights for strategic and sales decision-making Coordinate internal reporting, dashboards, and business reviews Maintain and optimize CIS tools Support inside sales with lead tracking, pipeline reporting, and follow-ups Collaborate with sales and marketing to drive lead conversion and reporting accuracy Requirements: Experience: Any Graduate with 1 –3 years of experience Skills Required: Proficiency in Microsoft tools and strong communication skills Show more Show less
Job Summary We are seeking a proactive and detail-oriented Talent Acquisition Specialist to join our Human Resources team. The ideal candidate will be responsible for managing the full-cycle recruitment process, building a strong talent pipeline, and enhancing our employer brand to attract top talent. This role is instrumental in supporting the organization’s growth by sourcing, attracting, and hiring the best candidates. Key Responsibilities: Manage end-to-end recruitment for assigned roles (sourcing, screening, interviewing, offer, and onboarding). Partner with hiring managers to understand workforce needs and develop job descriptions. Source candidates using various methods, including job boards, social media, employee referrals, and networking events. Conduct initial candidate screenings and coordinate interview schedules. Ensure a positive candidate experience throughout the hiring process. Maintain and update the Applicant Tracking System (ATS) with accurate candidate data. Develop and implement employer branding initiatives to attract top talent. Monitor and report on hiring metrics such as time-to-fill, cost-per-hire, and candidate quality. Stay current on recruiting trends and best practices. Skills and Qualification : Experience : 4-8 years Knowledge of HRIS systems and recruitment analytics tools. Excellent Communication Skills Show more Show less
Role Summary: We are seeking a passionate and knowledgeable Perfume Trainer to join our team and elevate our brand through impactful training sessions. Key Responsibilities: · Deliver engaging in-person and virtual training on perfume products, brand values, and olfactive storytelling. · Train sales teams and retail staff on fragrance notes, ingredients, and application techniques. · Support new employee onboarding with fragrance knowledge and customer service standards. · Drive product launch success through focused training campaigns. · Assess training impact via feedback, sales KPIs, and field visits. · Develop training content, including manuals, quizzes, visuals, and videos. · Stay updated on fragrance trends and competitor activity. · Represent the brand at events, launches, and in-store activations. · Visit stores regularly to coach teams and reinforce learning. · Report on training activities, performance metrics, and outcomes. Requirements: · Proven experience in fragrance training, luxury retail, or cosmetics (3–5 years preferred). · Strong knowledge of olfactory families, fragrance ingredients, and industry trends. · Excellent presentation, communication, and interpersonal skills.
Key Responsibilities: Identify and acquire corporate clients for fragrance-based gifting solutions. Drive B2B sales for seasonal, festive, and bulk gifting. Develop customized proposals and close deals. Manage key accounts and ensure timely delivery. Coordinate with production and design teams for branding and execution. Monitor market trends and competitor offerings. Show more Show less
Role Summary: We are seeking a passionate and knowledgeable Perfume Trainer to join our team and elevate our brand through impactful training sessions. Key Responsibilities: · Deliver engaging in-person and virtual training on perfume products, brand values, and olfactive stor ytelling. · Train sales teams and retail staff on fragrance notes, ingredients, and application techniques. · Support new employee onboarding with fragrance knowledge and customer service standards. · Drive product launch success through focused training campaigns. · Assess training impact via feedback, sales KPIs, and field visits. · Develop training content, including manuals, quizzes, visuals, and videos. · Stay updated on fragrance trends and competitor activity. · Represent the brand at events, launches, and in-store activations. · Visit stores regularly to coach teams and reinforce learning. · Report on training activities, performance metrics, and outcomes. Requirements: · Proven experience in fragrance training, luxury retail, or cosmetics (3–5 years preferred). · Strong knowledge of olfactory families, fragrance ingredients, and industry trends. · Excellent presentation, communication, and interpersonal skills.
About Ajmal Perfumes Ajmal Perfumes is one of the most trusted names in the world of fragrances — a legacy brand with over 70 years of excellence. As a pioneer in the art of Arabian perfumery, Ajmal blends heritage with innovation, delivering high-quality, long-lasting fragrances across 90+ retail outlets and a thriving online D2C business. We’re now looking for a Retention Marketing Manager to lead the growth of our customer lifecycle marketing — ensuring that every Ajmal customer becomes a lifelong loyalist. ⸻ Role Overview As the Retention Marketing Manager, you will be responsible for driving repeat purchase, customer engagement, and loyalty across Ajmal’s D2C ecosystem. You will own end-to-end CRM and retention strategy across email, SMS, WhatsApp, push notifications, and loyalty programs — leveraging data to create meaningful and personalized customer experiences. This is a high-impact role that sits at the intersection of data, creativity, and strategy, aimed at building India’s strongest fragrance loyalty base. ⸻ Key Responsibilities • Retention Strategy: Develop and execute a comprehensive CRM and lifecycle marketing roadmap for Ajmal Perfumes India. • Customer Journey Mapping: Build segmented and automated customer journeys — from first purchase to repeat and loyal customers. • Campaign Ownership: Plan, create, and optimize campaigns across email, SMS, WhatsApp, and push channels to drive engagement and repeat revenue. • Loyalty & Subscription Programs: Conceptualize and launch initiatives that increase LTV (lifetime value) and retention rate. • Analytics & Insights: Track and analyze performance using tools like GA4, Shopify, Klaviyo (or similar), and dashboards to optimize campaigns. • Cross-Functional Collaboration: Work closely with brand, performance, and product teams to create cohesive customer experiences. • Churn Reduction: Build predictive models and win-back strategies to re-engage dormant customers. • Experimentation: Continuously A/B test messaging, segmentation, and incentives to improve retention metrics. ⸻ Requirements • 5–8 years of experience in D2C retention or CRM marketing, preferably in beauty, lifestyle, or FMCG categories. • Proven experience managing customer lifecycle programs and loyalty strategies on platforms like Klaviyo, WebEngage, MoEngage, or Clevertap. • Strong understanding of Shopify Plus, Google Analytics 4 (GA4), and customer data segmentation. • Data-driven mindset with the ability to interpret insights and translate them into actions. • Experience working closely with creative, tech, and product teams. • Excellent communication and storytelling skills — ability to turn data into human connections. • A genuine interest in luxury, lifestyle, or perfumery is a plus. ⸻ What We Offer • Opportunity to shape retention strategy for one of India’s most iconic perfume brands. • Collaborative and entrepreneurial work environment with strong growth potential. • Competitive compensation and performance-based rewards. • Work directly with senior leadership and contribute to Ajmal’s D2C growth story.
Role Summary You will lead our direct-to-consumer website performance, focusing on revenue, profitability, customer experience, retention, and brand growth. This is a senior strategic and hands-on role, where you’ll not only define and execute growth strategies but also drive innovation to continuously improve sales performance and business outcomes. Key Responsibilities Own site performance: traffic, conversion rate, site speed, UX (mobile and desktop), navigation Merchandising & content: product pages, catalog management, visuals, banners, product descriptions, SEO Plan & execute promotions, sales & new product launches Analyze data & metrics (GMV, AOV, bounce rates, cart abandonment, retention, repeat purchases) and suggest improvements Manage budget: forecast site investments, spend on campaigns, tools, tech; ensure ROI on site improvements Retention & CRM: manage email, SMS, loyalty, reviews, win-back campaigns Inventory & fulfillment coordination to avoid stockouts and ensure timely delivery Cross-functional collaboration: marketing, creative/design, tech, operations and supply chain Leadership: mentor & manage team, set KPIs, manage performance Monitor competitive landscape, trends & innovations; stay ahead of competition Experience & Qualifications Bachelor’s degree in Business, Commerce, Marketing, E-Commerce, or related field; MBA or Master’s is a plus. 5-8+ years of experience in e-commerce / D2C roles, with at least some years in leadership or senior roles. Proven track record of managing budgets, forecasting spend, and delivering against financial targets. Proficient with e-commerce platforms (Shopify, Magento or similar), analytics tools, A/B testing, conversion optimization. Strong analytical skills, able to drive decisions using data. Excellent stakeholder management, communication, and ability to work cross-functionally. Success Metrics / KPIs GMV growth of D2C site Improvement in conversion rates & Average Order Value (AOV) Retention / repeat purchase rate Budget adherence & ROI from site investments Reduction in site drop-offs, bounce rates, cart abandonment Customer experience metrics (site speed, complaints, reviews) Inventory availability & fulfillment efficiency Team performance & alignment with business goals
Job Purpose To manage, grow, and optimize the brand’s business on Amazon and Myntra by maintaining strong relationships with category teams, driving sales through assortment planning, promotions, advertising, and ensuring healthy account performance. Key Responsibilities (KRAs) 1. Business Planning & Growth Develop monthly/quarterly/annual sales targets and growth strategy for Amazon and Myntra. Analyze sales trends and ensure consistent revenue growth. Identify opportunities for upselling, cross-selling, and new product launches on platforms. 2. Assortment & Catalog Management Manage listings, catalog hygiene, product titles, descriptions, keywords, and imagery. Ensure timely go-live of new SKUs, content updates, and seasonal refreshes. Work with internal content/design team and platform teams for visibility. 3. Inventory & Supply Chain Coordination Maintain healthy stock levels, raise POs, manage stock reconciliations. Monitor fill rates, return rates, and aging inventory reports. Coordinate with warehouse/operations teams to resolve supply issues. 4. Platform Relationship Management Serve as the key POC for category managers/buyers at Amazon and Myntra. Represent the brand in joint business planning and negotiation of visibility campaigns. Stay updated on platform policies, category shifts, and new tools. 5. Advertising & Visibility Planning Plan and execute paid media strategies (Amazon Ads, Myntra visibility modules). Track ACoS, ROAS, and optimize spends across campaign types. Leverage platform events (BBD, EORS, Prime Day, etc.) for maximum exposure. 6. Performance Reporting & Analytics Share weekly/monthly dashboards with internal teams (sales, returns, ads). Analyze consumer behavior, traffic, and conversion funnel metrics. Identify gaps and recommend solutions to boost performance. 7. Compliance & Operational Hygiene Ensure platform compliance (product labeling, packaging, documentation). Handle negative customer reviews, penalties, and operational escalations. Coordinate with legal/compliance teams when necessary. Key Skills & Requirements 3–5 years of experience managing accounts on Amazon and Myntra (brand or aggregator side). Strong knowledge of Seller Central, Myntra Partner Portal, ad platforms. Proficient in Excel, data analysis, and campaign reporting. Excellent communication and negotiation skills. Highly detail-oriented, self-driven, and proactive.
Location: Mumbai, India Company: Ajmal Perfumes India About Ajmal Perfumes With a legacy of over 70 years in the art of perfumery, Ajmal Perfumes is one of the leading fragrance houses in the Gulf and India, known for its rich heritage, uncompromising quality, and Arabian-inspired craftsmanship. Ajmal Perfumes India is scaling rapidly across retail and D2C channels, with a growing customer base that expects premium experiences at every touchpoint. We’re now looking for a Senior Manager – Customer Support to build and lead our customer support ecosystem for India. Role Overview As Senior Manager – Customer Support, you will be responsible for designing, implementing, and managing the entire post-purchase customer experience for Ajmal Perfumes India. This includes creating processes, building the support team, deploying tools, and ensuring a seamless omnichannel experience across WhatsApp, email, chat, phone, and social platforms. You will play a critical role in maintaining the brand’s premium service standards while driving efficiency, satisfaction, and repeat purchase behavior. Key Responsibilities Build & lead the customer support function end-to-end — from people and process to technology and KPIs. Design SOPs and escalation matrices to ensure smooth operations and timely resolution. Implement customer support tools (e.g., Freshdesk, Zendesk, Gorgias, or equivalent) integrated with Shopify Plus and CRM systems. Set and monitor performance metrics – CSAT, FRT, TAT, NPS, resolution rates, etc. Develop and train a support team aligned with Ajmal’s tone of service and brand ethos. Collaborate with cross-functional teams (Operations, Logistics, Marketing, and Tech) to reduce customer pain points and drive continuous improvement. Manage omnichannel support across WhatsApp, email, chat, and social media. Analyze customer feedback & insights to inform business decisions and retention strategies. Requirements 6–10 years of experience in customer support, with at least 3 years in a leadership or setup role. Prior experience in a D2C, eCommerce, or premium consumer brand is strongly preferred. Proven success in implementing helpdesk systems and scaling high-performing teams. Strong understanding of customer metrics, SLAs, and quality assurance frameworks. Excellent communication and stakeholder management skills. Ability to thrive in a fast-paced, high-growth environment. What You’ll Get Opportunity to build Ajmal’s customer experience ecosystem from scratch for India. Work directly with senior leadership and contribute to a fast-scaling brand. A chance to define what “premium service” means for one of India’s fastest-growing luxury fragrance brands.
Job Purpose: To drive revenue growth through B2B corporate gifting sales by identifying, acquiring, and managing key corporate gifting account, delivering customized gifting solutions, and ensuring excellent customer service within the pharma/non pharma/employee/customer gifting segment. Key Responsibilities: 1. Business Development & Client Acquisition Identify and target potential corporate clients (HR, Admin, Procurement, Marketing teams). Pitch gifting solutions aligned with the brand’s portfolio. Generate leads through cold calling, references, events, and networking. Create customized proposals and close sales effectively. 2. Client Relationship Management Ensuring repeat orders as per brand annual budget. Build and maintain long-term relationships with key accounts. Act as a single point of contact for corporate clients. Understand client needs for festive gifting, employee rewards, events, etc. 3. Product Knowledge & Customization Have deep understanding of the brand’s products (perfumes, lifestyle items, hampers, etc.). Coordinate with product, packaging, and logistics teams for order customization. Ensure quality and brand compliance in all gifting solutions. Price Positioning as per requirement 4. Order Management & Fulfilment Manage end-to-end order cycle – quotation, approvals, invoicing, payment follow-up, dispatch, and delivery tracking. Ensure timely execution of bulk and seasonal orders, festival orders. Plan MOQ accordingly 5. Market Intelligence & Reporting Track competition, market trends, and pricing strategies. Maintain MIS and sales reports for review with management. Qualifications & Experience: Graduate/Postgraduate in Sales, Marketing, or Business Administration. 3–5 years of relevant experience in corporate sales, preferably in lifestyle/retail/FMCG/gifting industry.
Location: Mumbai, India Industry: Beauty, Lifestyle, Fragrance (CPG Industry) Experience Required: 10–14 years About Ajmal Ajmal is a heritage fragrance house with a rich legacy, celebrated for crafting timeless scents that reflect artistry, innovation, and authenticity. With a strong footprint across the Middle East and an expanding global presence and India, Ajmal continues to evolve its influence within the beauty and lifestyle industry. We are seeking a Head - Marketing to lead our marketing strategy, brand building, and growth initiatives in India. This is a leadership role requiring strong commercial acumen, creativity, and the ability to drive brand impact while aligning with business objectives. Key Responsibilities Strategic Leadership Develop and execute the overall marketing strategy to strengthen Ajmal’s brand equity, visibility, and market positioning in the region. Lead brand research, consumer insights, and market trend analysis to inform campaigns, product development, and market expansion. Own and manage the marketing P&L to ensure effective budget allocation, ROI, and business impact. Brand & Campaign Management Drive 360° marketing campaigns across digital, retail, events, and media channels. Oversee product launches, ensuring alignment with brand identity, customer expectations, and market trends. Manage partnerships, sponsorships, and collaborations to amplify brand reach. Product & Innovation Work closely with product development and merchandising teams to translate consumer insights into successful product concepts and launches. Identify growth opportunities across categories and geographies. Digital & Consumer Engagement Lead digital marketing, content strategy, and social media engagement to build a strong online presence. Strengthen CRM initiatives, loyalty programs, and data-driven marketing for deeper consumer connection. Team Leadership & Collaboration Build a high-performing marketing team. Collaborate closely with sales, retail, and e-commerce teams to align marketing with revenue goals. Requirements Experience: 12–15 years of marketing experience in beauty, lifestyle, or luxury industries, with at least 5 yrs in mid-senior roles. Expertise in: P&L ownership, brand research, product launches, and integrated campaign management. Proven ability to manage multi-market campaigns and consumer-driven brand growth. Strong commercial and financial acumen with experience managing large budgets. Excellent communication and stakeholder management skills. Creative thinker with a strong understanding of digital transformation and evolving consumer trends. Why Join Ajmal? Be part of a legacy fragrance brand with global ambitions. Lead transformative marketing strategies in a fast-evolving fragrance and beauty market. Work in a creative, entrepreneurial, and fast-paced environment
Location: Mumbai, India Company: Ajmal Perfumes India About Ajmal Perfumes With a legacy of over 70 years in the art of perfumery, Ajmal Perfumes is one of the leading fragrance houses in the Gulf and India, known for its rich heritage, uncompromising quality, and Arabian-inspired craftsmanship. Ajmal Perfumes India is scaling rapidly across retail and D2C channels, with a growing customer base that expects premium experiences at every touchpoint. We're now looking for a Senior Manager Customer Support to build and lead our customer support ecosystem for India. Role Overview As Senior Manager Customer Support, you will be responsible for designing, implementing, and managing the entire post-purchase customer experience for Ajmal Perfumes India. This includes creating processes, building the support team, deploying tools, and ensuring a seamless omnichannel experience across WhatsApp, email, chat, phone, and social platforms. You will play a critical role in maintaining the brand's premium service standards while driving efficiency, satisfaction, and repeat purchase behavior. Key Responsibilities Build & lead the customer support function end-to-end from people and process to technology and KPIs. Design SOPs and escalation matrices to ensure smooth operations and timely resolution. Implement customer support tools (e.g., Freshdesk, Zendesk, Gorgias, or equivalent) integrated with Shopify Plus and CRM systems. Set and monitor performance metrics CSAT, FRT, TAT, NPS, resolution rates, etc. Develop and train a support team aligned with Ajmal's tone of service and brand ethos. Collaborate with cross-functional teams (Operations, Logistics, Marketing, and Tech) to reduce customer pain points and drive continuous improvement. Manage omnichannel support across WhatsApp, email, chat, and social media. Analyze customer feedback & insights to inform business decisions and retention strategies. Requirements 610 years of experience in customer support, with at least 3 years in a leadership or setup role. Prior experience in a D2C, eCommerce, or premium consumer brand is strongly preferred. Proven success in implementing helpdesk systems and scaling high-performing teams. Strong understanding of customer metrics, SLAs, and quality assurance frameworks. Excellent communication and stakeholder management skills. Ability to thrive in a fast-paced, high-growth environment. What You'll Get Opportunity to build Ajmal's customer experience ecosystem from scratch for India. Work directly with senior leadership and contribute to a fast-scaling brand. A chance to define what premium service means for one of India's fastest-growing luxury fragrance brands.
Role Summary You will lead our direct-to-consumer website performance, focusing on revenue, profitability, customer experience, retention, and brand growth. This is a senior strategic and hands-on role, where you'll not only define and execute growth strategies but also drive innovation to continuously improve sales performance and business outcomes. Key Responsibilities Own site performance: traffic, conversion rate, site speed, UX (mobile and desktop), navigation Merchandising & content: product pages, catalog management, visuals, banners, product descriptions, SEO Plan & execute promotions, sales & new product launches Analyze data & metrics (GMV, AOV, bounce rates, cart abandonment, retention, repeat purchases) and suggest improvements Manage budget: forecast site investments, spend on campaigns, tools, tech; ensure ROI on site improvements Retention & CRM: manage email, SMS, loyalty, reviews, win-back campaigns Inventory & fulfillment coordination to avoid stockouts and ensure timely delivery Cross-functional collaboration: marketing, creative/design, tech, operations and supply chain Leadership: mentor & manage team, set KPIs, manage performance Monitor competitive landscape, trends & innovations; stay ahead of competition Experience & Qualifications Bachelor's degree in Business, Commerce, Marketing, E-Commerce, or related field; MBA or Master's is a plus. 5-8+ years of experience in e-commerce / D2C roles, with at least some years in leadership or senior roles. Proven track record of managing budgets, forecasting spend, and delivering against financial targets. Proficient with e-commerce platforms (Shopify, Magento or similar), analytics tools, A/B testing, conversion optimization. Strong analytical skills, able to drive decisions using data. Excellent stakeholder management, communication, and ability to work cross-functionally. Success Metrics / KPIs GMV growth of D2C site Improvement in conversion rates & Average Order Value (AOV) Retention / repeat purchase rate Budget adherence & ROI from site investments Reduction in site drop-offs, bounce rates, cart abandonment Customer experience metrics (site speed, complaints, reviews) Inventory availability & fulfillment efficiency Team performance & alignment with business goals
Job Description for Global Ecom Executive Seeking an experienced Ecommerce Executive to manage day-to-day activities on global ecommerce marketplaces (Amazon) and D2C sites (Shopify). Key responsibilities Amazon Account Management: Oversee daily operations, ensure compliance with Amazon's policies, handle seller support cases, and maintain account health across multiple global marketplaces. Listing Optimisation: Create, update, and optimise product listings, including titles, bullet points, descriptions, backend keywords, and A+ content for improved visibility and search ranking on Amazon platforms worldwide. International Logistics & Operations: Coordinate with logistics teams to manage inventory levels (FBA and FBM) and ensure smooth international order fulfilment. PPC & Promotions: Develop and execute advertising campaigns (Sponsored Products, Brand, and Display Ads) and promotional strategies (coupons, deals) tailored to each market. Performance Analysis: Track and report on KPIs (sales, conversion rates, ACOS) across global markets to identify growth opportunities and refine strategies. Global Market Research & Strategy: Conduct market research, identify trends, and develop strategies specific to different international regions to enhance product visibility and sales. Required skills & qualifications Experience: 2-5 years in managing Amazon Seller accounts, preferably with international marketplace experience. Technical Skills: Microsoft Excel, proficiency in Amazon Seller Central, advertising platforms, and e-commerce analytics tools. Analytical Skills: Strong ability to analyse data, identify trends, and make data-driven decisions. Communication: Excellent written and verbal communication skills. E-commerce & Digital Marketing: Strong understanding of SEO, keyword optimization, and digital marketing strategies for Amazon. Desired traits Results-oriented, self-starter, adaptable to a fast-paced environment. Passionate about e-commerce and staying up-to-date on market trends.
Location: Mumbai, India Industry: Beauty, Lifestyle, Fragrance (CPG Industry) Experience Required: 1014 years About Ajmal Ajmal is a heritage fragrance house with a rich legacy, celebrated for crafting timeless scents that reflect artistry, innovation, and authenticity. With a strong footprint across the Middle East and an expanding global presence and India, Ajmal continues to evolve its influence within the beauty and lifestyle industry. We are seeking a Head - Marketing to lead our marketing strategy, brand building, and growth initiatives in India. This is a leadership role requiring strong commercial acumen, creativity, and the ability to drive brand impact while aligning with business objectives. Key Responsibilities Strategic Leadership Develop and execute the overall marketing strategy to strengthen Ajmal's brand equity, visibility, and market positioning in the region. Lead brand research, consumer insights, and market trend analysis to inform campaigns, product development, and market expansion. Own and manage the marketing P&L to ensure effective budget allocation, ROI, and business impact. Brand & Campaign Management Drive 360 marketing campaigns across digital, retail, events, and media channels. Oversee product launches, ensuring alignment with brand identity, customer expectations, and market trends. Manage partnerships, sponsorships, and collaborations to amplify brand reach. Product & Innovation Work closely with product development and merchandising teams to translate consumer insights into successful product concepts and launches. Identify growth opportunities across categories and geographies. Digital & Consumer Engagement Lead digital marketing, content strategy, and social media engagement to build a strong online presence. Strengthen CRM initiatives, loyalty programs, and data-driven marketing for deeper consumer connection. Team Leadership & Collaboration Build a high-performing marketing team. Collaborate closely with sales, retail, and e-commerce teams to align marketing with revenue goals. Requirements Experience: 1215 years of marketing experience in beauty, lifestyle, or luxury industries, with at least 5 yrs in mid-senior roles. Expertise in: P&L ownership, brand research, product launches, and integrated campaign management. Proven ability to manage multi-market campaigns and consumer-driven brand growth. Strong commercial and financial acumen with experience managing large budgets. Excellent communication and stakeholder management skills. Creative thinker with a strong understanding of digital transformation and evolving consumer trends. Why Join Ajmal Be part of a legacy fragrance brand with global ambitions. Lead transformative marketing strategies in a fast-evolving fragrance and beauty market. Work in a creative, entrepreneurial, and fast-paced environment
Department: Marketing Location: Andheri, Mumbai Reports to: Business Head & Global Marketing Head About Ajmal Perfumes Ajmal Perfumes is a leading fragrance house with a rich heritage of over seven decades. Renowned for crafting unique, high-quality perfumes, Ajmal continues to innovate and expand across global markets. We are seeking a dynamic social media & PR Manager to enhance our digital presence and strengthen brand visibility across all markets. Job Summary The Social Media & PR Manager will be responsible for developing, implementing, and managing Ajmal’s social media and public relations strategies. This role involves enhancing brand awareness, driving engagement, managing media relations, coordinating influencer collaborations, and ensuring consistent brand communication across all digital platforms. Key Responsibilities Social Media Management Develop and execute social media strategies aligned with brand objectives. Plan, create, and publish high-quality content (posts, reels, stories, campaigns) across all platforms – Instagram, Facebook, TikTok, YouTube, Twitter/X, LinkedIn, etc. Manage social media calendars and ensure timely execution. Track and analyze social media insights, trends, and performance metrics to optimize engagement. Coordinate with the creative and design teams for visuals, videos, and campaign assets. Monitor competition and industry trends to implement best practices. Public Relations Develop PR strategies to strengthen Ajmal’s brand presence and reputation. Build and maintain relationships with media outlets, journalists, influencers, and bloggers. Draft press releases, media pitches, event briefs, and editorial content. Manage brand collaborations, interviews, public appearances, and press events. Monitor media coverage and prepare monthly PR performance reports. Influencer Marketing Identify, engage, and manage influencer partnerships relevant to the fragrance and luxury industry. Negotiate contracts and deliverables with influencers and content creators. Track influencer content performance and ensure alignment with brand messaging. Campaign Execution Plan and execute digital campaigns for product launches, events, and brand promotions. Work closely with the marketing and product teams to integrate PR and social media strategies with overall marketing objectives. Crisis Management Monitor online conversations and manage brand reputation across digital platforms. Handle negative reviews, online concerns, or PR issues with professionalism. Required Qualifications & Skills Bachelor’s degree in Marketing, Communications, Public Relations, or related field. 4–7 years of experience in social media management, PR, or digital marketing (preferably in beauty, luxury, or FMCG). Strong writing, editing, and communication skills. Hands-on experience with social media tools, analytics platforms, and scheduling software. Creative mindset with strong aesthetic sense for visuals and branding. Ability to multitask, work under pressure, and manage deadlines. Strong networking and relationship-building skills. Preferred Qualifications Experience with Middle East/GCC markets. Prior experience in perfume, fashion, cosmetics, or luxury lifestyle brands. Knowledge of Arabic (added advantage). Key Competencies Creativity & Storytelling Brand Communication Media Relations Social Media Analytics Campaign Management Influencer Collaboration Problem-Solving Teamwork & Adaptability
Department: Marketing Location: Andheri, Mumbai Reports to: Business Head & Global Marketing Head About Ajmal Perfumes Ajmal Perfumes is a leading fragrance house with a rich heritage of over seven decades. Renowned for crafting unique, high-quality perfumes, Ajmal continues to innovate and expand across global markets. We are seeking a dynamic social media & PR Manager to enhance our digital presence and strengthen brand visibility across all markets. Job Summary The Social Media & PR Manager will be responsible for developing, implementing, and managing Ajmal's social media and public relations strategies. This role involves enhancing brand awareness, driving engagement, managing media relations, coordinating influencer collaborations, and ensuring consistent brand communication across all digital platforms. Key Responsibilities Social Media Management Develop and execute social media strategies aligned with brand objectives. Plan, create, and publish high-quality content (posts, reels, stories, campaigns) across all platforms Instagram, Facebook, TikTok, YouTube, Twitter/X, LinkedIn, etc. Manage social media calendars and ensure timely execution. Track and analyze social media insights, trends, and performance metrics to optimize engagement. Coordinate with the creative and design teams for visuals, videos, and campaign assets. Monitor competition and industry trends to implement best practices. Public Relations Develop PR strategies to strengthen Ajmal's brand presence and reputation. Build and maintain relationships with media outlets, journalists, influencers, and bloggers. Draft press releases, media pitches, event briefs, and editorial content. Manage brand collaborations, interviews, public appearances, and press events. Monitor media coverage and prepare monthly PR performance reports. Influencer Marketing Identify, engage, and manage influencer partnerships relevant to the fragrance and luxury industry. Negotiate contracts and deliverables with influencers and content creators. Track influencer content performance and ensure alignment with brand messaging. Campaign Execution Plan and execute digital campaigns for product launches, events, and brand promotions. Work closely with the marketing and product teams to integrate PR and social media strategies with overall marketing objectives. Crisis Management Monitor online conversations and manage brand reputation across digital platforms. Handle negative reviews, online concerns, or PR issues with professionalism. Required Qualifications & Skills Bachelor's degree in Marketing, Communications, Public Relations, or related field. 47 years of experience in social media management, PR, or digital marketing (preferably in beauty, luxury, or FMCG). Strong writing, editing, and communication skills. Hands-on experience with social media tools, analytics platforms, and scheduling software. Creative mindset with strong aesthetic sense for visuals and branding. Ability to multitask, work under pressure, and manage deadlines. Strong networking and relationship-building skills. Preferred Qualifications Experience with Middle East/GCC markets. Prior experience in perfume, fashion, cosmetics, or luxury lifestyle brands. Knowledge of Arabic (added advantage). Key Competencies Creativity & Storytelling Brand Communication Media Relations Social Media Analytics Campaign Management Influencer Collaboration Problem-Solving Teamwork & Adaptability
About the Role We’re looking for a creative, detail-oriented E-commerce Content Writer to develop compelling, accurate, and SEO-friendly content for our website and online marketplaces. This role is key to ensuring our product and brand stories convert visitors into buyers. Candidates with the ability to write fluently in both English and Arabic will be given priority. Key Responsibilities 1. Product Content Creation Write clear, engaging, and persuasive product descriptions, titles, and bullet points for website and marketplaces (Amazon, Flipkart, Nykaa, etc.). Create SEO-optimised copy including keywords, meta tags, and alt text. Ensure accuracy of product specs, pricing, and benefits. Write and adapt product content in Arabic when required. 2. Brand Storytelling & Creative Copy Develop landing page, blog, and campaign copy that aligns with brand tone and positioning. Support marketing campaigns (social, email, paid ads) with creative copy. Craft headlines, banners, taglines, and CTAs that drive conversions. Deliver bilingual (English + Arabic) creative copy for regional markets. 3. Content Planning & Optimisation Research competitor content and marketplace trends to identify opportunities. Collaborate with SEO/Performance Marketing to refine keyword strategies. Regularly update and refresh product content based on performance data and reviews. Conduct keyword research in both English and Arabic when applicable. 4. Cross-team Collaboration Work closely with design, merchandising, and marketing teams to ensure consistent messaging. Coordinate with photographers/videographers to ensure imagery matches content. Work with regional teams to ensure Arabic content aligns with cultural and linguistic standards. 5. Compliance & Quality Assurance Adhere to brand guidelines, grammar, and style standards. Ensure all content meets legal and platform compliance requirements. Maintain high language accuracy in both English and Arabic. Key KPIs / Metrics Content accuracy & on-time delivery Organic search rankings and traffic Conversion rate improvement on updated pages Marketplace content score (A+ Content, Brand Store metrics) Bounce rate / engagement metrics Qualifications & Skills Bachelor’s degree in English, Journalism, Marketing, or related field. 1–4 years of experience in content writing for e-commerce / digital marketing. Excellent command of English (grammar, spelling, style). Strong proficiency in written Arabic (mandatory/preferred—your choice). Knowledge of SEO best practices and keyword research tools. Familiarity with CMS, Shopify, Magento, or marketplace content upload systems. Ability to write both short-form and long-form content with attention to detail. Preferred Experience with A+ Content, Brand Stores, and e-commerce copywriting. Understanding of performance metrics and CRO. Exposure to product photography/video workflows. Experience writing Arabic content for GCC markets is an added advantage.