Purpose of Job : Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met. Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Demonstrate - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships - Influencing skills

Role & responsibilities Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Preferred candidate profile Must have: 4-6 years work experience. At least 2 years in a Retail Business operations role (Key competencies) - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships Influencing skills

Key Responsibilities: 1. Administrative Support: Manage the CEO's calendar, appointments, and travel arrangements, ensuring effective time management and prioritization of activities. Prepare and organize meetings, ensuring all materials and agendas are available in advance. Handle confidential and sensitive information with discretion and professionalism. Screen calls, emails, and other correspondence; respond and delegate as appropriate.2. Communication and Coordination: Serve as the point of contact between the CEO and internal/external stakeholders. Prepare and edit correspondence, reports, and presentations as required. Facilitate communication across various departments, ensuring seamless information flow. Act as a liaison between the CEO and senior leadership, clients, and key external partners.3. Project Management Support: Assist in the preparation and coordination of special projects and initiatives, ensuring deadlines are met and objectives are achieved. Track action items, follow up on project progress, and keep the CEO informed about key developments. Support the organization of events, conferences, and presentations. 4. Travel & Logistics: Organize domestic and international travel, including itineraries, bookings, and accommodations. Provide support for travel logistics, ensuring all necessary arrangements are made promptly.5. Expense Management: Process and track the CEOs expense reports, ensuring accuracy and compliance with company policies. Assist in budget preparation and tracking for the department as needed. 6. Strategic Support: Assist in research and data gathering to support decision-making processes. Prepare briefing materials, presentations, and reports for internal and external meetings. Stay updated on industry trends and developments, providing relevant insights to the CEO. Qualifications: Education: Bachelors degree in Business Administration, Management, or a related field. An MBA is a plus. Experience: Minimum of 5 years of experience supporting C-suite executives, preferably in the telecom or technology sectors. Skills: Exceptional organizational skills and ability to multitask in a fast-paced environment. Strong written and verbal communication skills. High proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook). Ability to prioritize tasks and manage deadlines efficiently. High attention to detail and problem-solving skills. Discretion and confidentiality in handling sensitive information. Personal Attributes: Proactive and self-motivated with a positive, can-do attitude. Strong interpersonal skills and the ability to work with senior leadership and external stakeholders. Ability to work independently and take initiative in a rapidly changing environment.

Role & responsibilities Indirect Tax: Compliance with respect to GST, VAT, CST, Entry Tax and Entertainment Tax Closure of Indirect Tax Assessments of VAT, CST, Entry Tax and Entertainment Tax Active Participation in GST Audit Active Participation in reply to Show Cause notices and attend hearings Dealing with departments like Commercial Taxes, Entertainment Taxes and follow-up with Consultants Well updated on GST Skills Required Good communication skills Liasioning capabilities with government departments Understanding of MS office, Oracle Analytical skills Accounting and taxation knowledge

Key Responsibilities: Ensure month-end closing process by reviewing key movements on financial Segment / entity level as per the closing checklist. Responsible for creating DTR schedule template , work instructions , automation and training Responsible for Review of DTR schedules / Balance sheet Preparation of subsidiary financials & sharing it with Management on quarterly basis. Preparing and controlling Audit calendar Closure of process level and overall audit tracker and SUD / SAD Creating templates for actual reporting, Information submission and corporate reporting Self-testing-segment/entity level reporting as per Controls environment (ICOFR)

Role & responsibilities:- Plan, manage, and perform Process Reviews, including determining audit objectives and scope, identifying and assessing risks, developing time budgets and audit programs, and ensuring adequate documentation for each review Using knowledge/ expertise in performing reviews to determine compliance with all pertinent statutes, policies, procedures, effectiveness in meeting operational requirements, efficiency, and sound accounting principles and practices and provide recommendation for improvement of governance framework/ correct deficiencies Follow up on action plans to substantiate/evaluate the implementation of agreed changes Building and monitoring the framework around Self Assessment submitted by process owners on Business Operational Compliances/ KPIs Establishing and review of continuous control monitoring framework across business units Review of statutory compliances reported by the process owners on the Compliance Tool Identify areas vulnerable to fraud and perform reviews to identify the possible fraudulent activities and ways to controls the same Handle the whistleblower complaints and perform investigations to recommend actions as per Companys Policy and pluck the gaps in the process Liasoning between the internal auditors and the process owners on the Internal Audit (IA) Open Points including validation of Action Items mentioned as Implemented by the process owners To align with multiple stake holders across levels and Business Units for suggested improvement opportunities and their implementation Presentation to the CFO, AMBs and Senior Management Perform other related duties, as assigned.

Lead - Packet Core & MPBN ( Gurugram) Overall this position is expected to take the end to end responsibility of Circle MPBN Network planning and economics for PAN India locations. Aims at creating robust MPBN network from One Airtel perspective to provide seamless experience and end to end SLAs To build robust MPBN network to meet Company objective of becoming a prominent player in PACO service by developing scalable/reliable network across PAN India for all business units. To evolve MPBN network architecture, control & review capex, capacities & network performance, manage partners and facilitate governance of Core Networks across India. 1. Packet Core, MPBN,BRAS and TechLAN IP nodes capacity management in line with Business Requirement. Proactive planning for traffic growth Based on Business Projections In time ordering and implementation / rollout 2. Impact analysis & implementation for PS/CS IP (MPBN) nodes. Version upgrades New business features and network features as per business requirement. Troubleshooting 3. Packet Core, MPBN, BRAS, and Techlan IP nodes network design (HLD, LLD). Total experience of 5-8 years Bachelors degree in Electronics & Communications or equivalent. Working knowledge or hands on experience of IP Nodes. Awareness about Telecom Nodes. Knowledge of IP technology like Router, switch, Firewall. Hands on experience of L1 and L2 Level Support and troubleshooting Good communication skills and he should be able to aggressively take proactive measures. Understanding of protection switching at SDH level. CCNA is Plus

TERRITORY SALES MANAGER - PrePAID We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before . Function : Sales Reporting To: Area Sales Manager Job Level: Assistant Manager Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance Work closely with the network team to understand and improve mobile network in the markets Skills Required Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills Enterprising and ability to convince stakeholders Basic computer literacy MS Office Excel Educational Qualifications Full Time graduate, preferably MBA/ PGDM Work Experience 1-4 years of Sales Experience Preferably Telecom/FMCG

Job Type : Full-Time Location Gurgaon Experience – 5-10 years Role – Big Data Architect. About the Role: As a Big Data Engineer, you will play a critical role in integrating multiple data sources, designing scalable data workflows, and collaborating with data architects, scientists, and analysts to develop innovative solutions. You will work with rapidly evolving technologies to achieve strategic business goals. Must-Have Skills: 4+ year’s of mandatory experience with Big data. 4+ year’s mandatory experience in Apache Spark. Proficiency in Apache Spark, Hive on Tez, and Hadoop ecosystem components. Strong coding skills in Python & Pyspark. Experience building reusable components or frameworks using Spark Expertise in data ingestion from multiple sources using APIs, HDFS, and NiFi. Solid experience working with structured, unstructured, and semi-structured data formats (Text, JSON, Avro, Parquet, ORC, etc.). Experience with UNIX Bash scripting and databases like Postgres, MySQL and Oracle. Ability to design, develop, and evolve fault-tolerant distributed systems. Strong SQL skills, with expertise in Hive, Impala, Mongo and NoSQL databases. Hands-on with Git and CI/CD tools Experience with streaming data technologies (Kafka, Spark Streaming, Apache Flink, etc.). Proficient with HDFS, or similar data lake technologies Excellent problem-solving skills — you will be evaluated through coding rounds Key Responsibilities: Must be capable of handling existing or new Apache HDFS cluster having name node, data node & edge node commissioning & decommissioning. Work closely with data architects and analysts to design technical solutions. Integrate and ingest data from multiple source systems into big data environments. Develop end-to-end data transformations and workflows, ensuring logging and recovery mechanisms. Must able to troubleshoot spark job failures. Design and implement batch, real-time, and near-real-time data pipelines. Optimize Big Data transformations using Apache Spark, Hive, and Tez Work with Data Science teams to enhance actionable insights. Ensure seamless data integration and transformation across multiple systems.

ob Summary: We are seeking a highly skilled Backend Developer with a strong foundation in backend technologies and a proven track record of working as an individual contributor . The ideal candidate will excel at designing and delivering high-performance applications while taking ownership of end-to-end backend solutions. Additionally, the candidate will bring a working knowledge of DevOps practices and tools to ensure efficient deployment and operations. This role is best suited for someone who thrives in a hands-on, independent environment and can deliver results with minimal supervision. Key Responsibilities: Backend Development Design, develop, and maintain scalable, reliable, and secure backend systems, APIs, and microservices. Collaborate with cross-functional teams to define architecture, solve technical challenges, and implement solutions. Write clean, well-structured, and testable code while adhering to industry best practices. Optimize performance and scalability of backend services to handle high-volume traffic and complex workflows. Debug, troubleshoot, and resolve production issues with a focus on root cause analysis. DevOps Integration Assist in the deployment, monitoring, and scaling of backend systems using modern DevOps tools and methodologies. Collaborate on the design and implementation of CI/CD pipelines for efficient and reliable code delivery. Manage application infrastructure on cloud platforms ( AWS, Azure, OCP, or GCP ), focusing on automation and reliability. Contribute to containerization efforts using Docker and orchestration tools such as Kubernetes . Work with service mesh technologies like Istio, or Consul to enhance service-to-service communication, security, and observability. Ensure system availability and uptime by implementing logging, monitoring, and alerting solutions. Required Skills and Qualifications: Technical Expertise in Backend Development Proven experience with one or more backend programming languages. Strong understanding of relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB ) and query optimization. Hands-on experience designing and building RESTful APIs or GraphQL endpoints. Knowledge of scalable architectures such as microservices, event driven and distributed systems. DevOps Familiarity Basic to intermediate experience with cloud platforms like AWS, Azure, OCP, or GCP . Proficiency in containerization technologies like Docker and familiarity with orchestration tools (e.g., Kubernetes ). Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI, or GitHub Actions ). Exposure to service mesh technologies (e.g., Istio, or Consul ) to enhance microservices communication and observability. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack ). Additional Skills Proficient in version control systems (e.g., Git ) and collaborative workflows. Strong understanding of application performance optimization and caching mechanisms. Basic knowledge of network protocols, DNS, and load balancing. Soft Skills: Proven ability to work independently and as an individual contributor while delivering high-quality technical solutions. Strong problem-solving and analytical skills with a proactive approach to challenges. Excellent communication skills to effectively articulate ideas and solutions. Self-motivated, detail-oriented, and capable of managing priorities in a fast-paced environment. Preferred Qualifications: Understanding of security best practices for backend systems and infrastructure. Familiarity with Agile or Scrum workflows. Job Details: Location: Gurgaon Type: Full-Time

Engineer - IPTV: 1. Responsible for IPTV Network & system uptime, and musthave basic knowledge of IPTV network system 2. Having good knowledge ofMPEG compression (H.264/H.265), Audio compression (AAC, DD, DD+, Dolby ATMOS), DVB S/S2, SI/PSI tables, ASI/SDI, Encryption, simulcrypt and TransportStreams etc. 3. Operation andMaintenance of Connected Boxes 4. Strong verbal\ written communication skills and able tocoordinate with the TSM/ZSM and cross-functional departments. 5. Handling Customer complaints and database maintenance. MajorChallenges 6. Process adherence & uphold the compliance guidelines. 7. Achieve High spectral efficiency with best customerexperience. 8. Tracking Competitor Services for any change related tocustomer services. Functional: - Having basic knowledge of IPTVnetwork. - Good at MS office and other reporting tools. - Technical reports / Dashboards/ presentation creation and circulation toconcern team Behavioral: - Good Analytical and CommunicationSkills. - Build collaborative relationships.

Purpose of the Job An opportunity to be at the frontline of the business and take charge of an entire territory and increase the Customer Market Share, Revenue Market Share and execute the entire Go-ToMarket (GTM) strategy in the prepaid business through the vast distribution network Key Deliverables • Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution parameters such as Channel profitability and Channel satisfaction • Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) • Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Work closely with the network team to understand and improve mobile network in the markets

BDM- Broadband Franchise Enter Custom Internal Posting Description Short Description for Internal Candidates "Current wired broadband sizing n India is estimated at 30 Mn, with government PSUs (BSNL & MTNL) serving 13 Mn, the Private players (Airtel/ ACT, Hathaway etc.) serving 7 Mn and another 10 Mn of unreported base, served by smaller LCOs in partnership with MSOs/ ISPs. This translates to mere 10% household penetration, much lower than average 50% worldwide and 90%+ in Europe & US. In contrast, India has a total base of 167 Mn linear TV customers over DTH/ Cable, clearly demonstrating the huge market for media consumption in India, which are potential for Homes Broadband. There are estimated 60K Local cable operators, who provide Cable TV services by laying OH coaxial cable (in tie up with MSOs, estimated 6K), with estimated customer base of 10 Mn, in Tier I, II & III towns. We intend to aggressively pursue this opportunity. The Business development Manager has to constantly travel to identified cities and align pre launch activities from identification to onboarding LCO as per the set Description for Internal Candidates Key Deliverables Cluster identification for cities shortlisted Market potential assessment & inputs to network planning team on rollout areas LCO Management: Identification, onboarding, training, billing, new acquisition Home pass roll out in approved clusters with testing of each network element LCO training on Airtel systems, apps & processes Skills Required Strong Execution Skill. High Adaptability with structured thinking & decision making Stake holder management and collaboration Ability to lead multi geography ecosystem and manage a large no. of partners Excellent communication skills Entrepreneurial with good financial controls Market planning Difficult situation negotiations skills Educational Qualifications Full Time graduate, preferably MBA/ PGDM Work Experience 2+ years of Sales Experience, Preferably Telecom/FMCG

airtel Job Description (Deliverables, Decision level, Demonstrate & Dimensions) Job Title: Store Manager Job Level : Function: Retail Location : Circle Reporting to : Zonal Owned Retail Manager Date : Purpose of the JobLocated in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met.Deliverables (Maximum 5-6 key responsibilities) Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Decision levelPrime: Final Decision Making authority, accountable to the Management Ensure successful running of stores Ensuring compliance adherences Profitability of the store Shared: Decisions reached jointly with peers on a collective basis Inventory Management and customer experience People Development Contributory: Makes a major contribution to a decision or policy judgment reached by others Retail effectiveness (noticeability at retail) Demonstrate (Key competencies)- High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships - Influencing skills Educational Level Must have: Post-graduation, MBA or equivalent Business Management Diploma Working Experience Must have: 4-6 years work experience. At least 2 years in a Retail Business operations role. Dimensions Impact of position on : i) Revenue : ii) Budget Impact on customers : i) Type of customers Mainly Internal Mainly External Fair mix of Internal & ExternalNo. of Subordinates : i) Off role team Approvals Reporting Manager Functional HeadBusiness HRC&B Page 1 of 2 Confidential

Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile Must have expertise with SDWAN. In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.

We are looking for a dynamic and detail-oriented IT Recruiter to join our talent acquisition team. You will play a key role in sourcing, screening, and hiring top technical talent to meet our business needs. Key Responsibilities: Manage the full recruitment lifecycle from sourcing to onboarding. Understanding the role in detail and create a strategy to build a healthy pipeline for the role. Work closely with hiring managers to understand job requirements. Identifying which mediums/methods/sources/channels would work best for the roles you are working for and not limited to the traditional job portals. Conduct initial screening and evaluate candidate suitability. Schedule and coordinate interviews with stakeholders. Negotiate offers and manage candidate expectations throughout the hiring process. Maintain and update the recruitment database and reports. Ensure a positive candidate experience at every stage.

Role & responsibilities Mini. 2 years of experience implementation & operations. The resource should have implemented at least 4-5 projects in customer environment. Should be able to create HLD & LLD documents and should be able to draw architecture as per customer need Working Knowledge of SOC/ SIEM tools and operational understanding Must have lead team of Security Cons ultants/ Analysts Should have sound knowledge of products & should be able to carry out the POCs, Implementation and Operations support Should lead the delivery of multiple projects at customer locations Should have knowledge of following products (with Operations and Implementation) DLP/ Proxy Forcepoint, Symantec, Cisco, McAfee , Zscaler Email Security – Symantec, Forcepoint, Cisco NAC Solutions – Cisco ISE, Forcescout EDR/ XDR Solution – Trend Micro, Crowdstrike SOC SIEM Solution (Arcsight, Qradar, RSA or Seceon) ( Must have hands-on experience from any two of above) Excellent English communication skills mandatory Excellent documentation skills mandatory Understand reporting capabilities Preferred candidate profile Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host based firewalls, Anti-Malware, HIDS General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows NT Good to have industry certifications on SIEM Platform, CCNA, CEH, MCSE & Others Bachelor’s Degree in Computer Science or equivalent required 5-10 years’ experience in IT security Good communication skills Strong level of customer service required

Managed Services SOC Manager Job Summary: The Security Operations Center (SOC) Security L-2 Analyst serves in a SOC team, is responsible for conducting information security investigations as a result of security incidents identified by the Level-1 security analysts who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone). The L2 SOC Security Analyst is expected to have a solid understanding of information security and computer systems concepts and should be ready to work in shifts. An engineer in this position act as a point of escalation for Level-1 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques. Job Description : Responsible for conducting information security investigations as a result of security incidents identified by the Level 1 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone), Act as a point of escalation for Level-1 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques. Should have experience in Developing new correlation rules & Parser writing Experience in Log source integration Act as the lead coordinator to individual information security incidents. Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Center. Document incidents from initial detection through final resolution. Participate in security incident management and vulnerability management processes. Coordinate with IT teams on escalations, tracking, performance issues, and outages. Works as part of a team to ensure that corporate data and technology platform components are safeguarded from known threats. Communicate effectively with customers, teammates, and management. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of security systems, SOC security process, procedures and policies. Define, create and maintain SIEM correlation rules, customer build documents, security process and procedures. Follow ITIL practices regarding incident, problem and change management. Staying up-to-date with emerging security threats including applicable regulatory security requirements. Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add, remove, and update the procedures as appropriate Publish weekly reports to applicable teams Generate monthly reports on SOC activity Secondary skills like AV, HIPS, DCS, VA/ PT desirable Required Technical Expertise Must have experience in SIEM Management tool (QRADAR) Should have certifications like, ITIL, CCNA, CEH, VA (Product) Certification, CISM Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host based firewalls, Anti-Malware, HIDS General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows NT

Territory Manager-Prepaid-rahuri -Pune zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Mass Retail DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionMass Retail Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with channel partners & foster business relationships to enhance business for D2C mass retail. Organizational Relationship Reporting ToRegional Mass Retail Head (~ Zonal / Area Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly6 to 7 Indirectly6 to 7 Key Responsibilities & Accountabilities 1. Sales Management: Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration of the business. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets. 2. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the channel partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. 3. Stakeholder Management: Manage & expand channel / distributor network through incentives and seamless grievance redressal. Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. 4. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalUrban / Rural Promoters & Channel Partners Skills and Competencies Technical CompetenciesProficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook

Purpose of Job : Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met. Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Demonstrate - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships - Influencing skills