Airport Staff

0 - 1 years

2 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Passenger Assistance:

    Greeting passengers, assisting with check-in, verifying travel documents, issuing boarding passes, and guiding them to gates.
  • Baggage Handling:

    Tagging, sorting, loading, and unloading luggage and cargo from aircraft, and managing lost or damaged baggage inquiries.
  • Aircraft Support:

    Guiding aircraft to and from parking stands (marshalling), coordinating refueling, catering, and cleaning services, and performing pre-flight safety checks.
  • Safety and Security:

    Ensuring compliance with all aviation safety and security regulations, monitoring airport areas, and reporting suspicious activity.
  • Problem Resolution:

    Handling passenger inquiries, resolving issues such as flight delays or cancellations, and assisting passengers with special needs (e.g., unaccompanied minors, individuals with disabilities).
  • Coordination:

    Collaborating with flight crews, other ground staff, airline personnel, and security teams to ensure seamless operations.

Key Skills and Qualifications

Successful airport staff members require a specific set of skills and qualifications:

  • Education:

    A high school diploma or equivalent is generally the minimum requirement; a diploma or degree in aviation or hospitality is a plus.
  • Communication:

    Excellent verbal and written communication skills (fluency in English and local languages is often required).
  • Interpersonal Skills:

    Patience, empathy, a positive attitude, and strong customer service abilities for interacting with diverse passengers.
  • Physical Stamina:

    The ability to work long shifts, stand for extended periods, and potentially lift heavy objects (for baggage handling roles).
  • Adaptability:

    The capacity to work under pressure in a fast-paced, dynamic environment and adapt to changing schedules, including nights, weekends, and holidays.
  • Technical Knowledge:

    Basic computer proficiency and the ability to learn airline-specific software for check-in and reservations systems.
  • Security Clearance:

    Ability to pass a background check and obtain necessary security clearances.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

guwahati, agartala, kolkata

george town, prayagraj/allahabad