Airline Travel Sales Executive

As a Travel Sales Executive for the UK & USA Market in the Overnight Shift at Technomine Group of Companies, your primary responsibility will be to support global corporate clients with their travel bookings during overnight hours. You will be based in Ahmedabad, Gujarat for training purposes initially, with the permanent location being Gurugram. The role requires a minimum of 2+ years of experience in international travel operations, specifically for the UK/USA market. Proficiency in GDS platforms such as Amadeus, Sabre, and Galileo is essential. Your key responsibilities will include managing flight and hotel reservations, cancellations, schedule changes, refunds, and reissues using the aforementioned GDS platforms. You will also be responsible for handling PNR creation and updates, processing ticket voids, reissues, and refunds, and supporting global corporate clients with their travel bookings and modifications. Additionally, you will need to manage and respond to escalation mailbox inquiries, provide training sessions to colleagues, and maintain accurate records of client interactions and ticketing activities. The ideal candidate for this role will have excellent communication and email handling skills, a strong understanding of fare rules, ticketing, reissues, and refunds, and the ability to work overnight shifts to accommodate the UK market time zone requirements. You should also be a team player with a focus on training and knowledge sharing. While not mandatory, familiarity with fare audits, quality control processes, customer escalations, and issue resolution would be considered advantageous for this position. Joining Technomine Group of Companies will provide you with the opportunity to be part of a growing global travel support team, work with prestigious corporate clients, and avail of opportunities for growth, learning, and internal training initiatives. The compensation is competitive, and you can expect a supportive work environment. If you meet the requirements and are looking to enhance your career in the travel industry, we welcome candidates from all over India to apply for this exciting opportunity. Food and accommodation facilities are available, and there is no salary bar for the right candidate.,