4 Reissues Jobs

As an After Hours Travel Consultant, your role involves providing expert support to corporate and leisure clients outside regular business hours. You will handle urgent bookings, itinerary changes, and troubleshooting to ensure travelers receive seamless, high-quality service at all times. Your deep travel knowledge, fast problem-solving skills, and ability to work independently under pressure are essential for success in this role. Key Responsibilities: - Provide after-hours support for corporate and leisure travel bookings, changes, and emergencies. - Deliver fast, tailored solutions to client needs, ensuring minimal disruption. - Work with global fare structures, including corporate and leisure negotiated rates. - Identify potential upsell or cross-sell opportunities and refer leads to the account team. - Maintain detailed knowledge of GDS systems (Amadeus preferred) and supplier systems. - Ensure all reservations and documentation comply with company policies and client expectations. - Meet personal KPIs and uphold service level agreements (SLAs). - Actively represent company values by delivering professional, courteous service at all times. In terms of Skills & Experience, you should have: - Strong background in business travel, particularly in after-hours or emergency services. - Advanced proficiency in GDS systems, with a focus on Amadeus. - Expertise in fare calculations, ticketing, reissues, and handling complex itineraries. - Excellent organizational and time-management skills, especially under pressure. - Ability to work independently with minimal supervision. - Strong communication and interpersonal skills, with a client-first mindset. - Self-motivation, adaptability, and a solution-oriented approach. Personal Attributes that will contribute to your success in this role include: - Being calm under pressure and maintaining a proactive, problem-solving attitude. - Having a customer-focused and commercially aware mindset. - Being resilient, flexible, and capable of managing high-demand periods. - Having a passion for delivering outstanding service consistently.,

For more than 40 years, Accelya has been your partner for change, simplifying airline financial and commercial processes and empowering you, the air transport community, to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in your hands so you can move further, faster. The primary focus of a Pricing Specialist - Product Expert like you is to identify problems, recommend solutions, document requirements, and communicate the requirements and direction of new and existing products for airlines that meet the market demand and customer expectations. Your responsibilities include: - Having knowledge of ATPCO Automated Rules processing. - Working directly with airlines to provide innovative solutions for shopping, pricing, reissues, and refunds using ATPCO fares and rules. - Collaborating with cross-functional teams to manage projects through concept, development, and implementation, with a focus on shopping, pricing, reissues, and refunds. - Creating a project requirements document during the concept phase that defines all the requirements. - Working closely with developers and project managers during the development phase to ensure customer requirements are met. - Collaborating with internal departments during implementation and launch to support quick adoption by new and existing customers. - Creating, reviewing, and updating functional requirements documents and high-level workflow technical design documentation for the implementation of systems and applications projects. - Supporting implementation and launch to the market, including managing pilots and beta tests. To excel in this role, you should have: - A Bachelor's degree with 3+ years of experience in the travel industry (preferably with an airline reservation system, GDS, or travel agency). - Explicit knowledge of ATPCO Automated Rules processing, including automated reissues (Cat 31) and refunds (Cat 33). - Strong overall knowledge of ATPCO fares, pricing, and data application. - Strong business requirements gathering and documentation capabilities. - Strong analytical, critical thinking, and problem-solving skills. - Knowledge of IATA Fare Construction is a plus, along with experience in gathering functional requirements and writing functional requirement documents. What does the future of the air transport industry look like to you Whether you're an industry veteran or someone with experience from other industries, Accelya wants to make your ambitions a reality!,

As a Travel Sales Executive for the UK & USA Market in the Overnight Shift at Technomine Group of Companies, your primary responsibility will be to support global corporate clients with their travel bookings during overnight hours. You will be based in Ahmedabad, Gujarat for training purposes initially, with the permanent location being Gurugram. The role requires a minimum of 2+ years of experience in international travel operations, specifically for the UK/USA market. Proficiency in GDS platforms such as Amadeus, Sabre, and Galileo is essential. Your key responsibilities will include managing flight and hotel reservations, cancellations, schedule changes, refunds, and reissues using the aforementioned GDS platforms. You will also be responsible for handling PNR creation and updates, processing ticket voids, reissues, and refunds, and supporting global corporate clients with their travel bookings and modifications. Additionally, you will need to manage and respond to escalation mailbox inquiries, provide training sessions to colleagues, and maintain accurate records of client interactions and ticketing activities. The ideal candidate for this role will have excellent communication and email handling skills, a strong understanding of fare rules, ticketing, reissues, and refunds, and the ability to work overnight shifts to accommodate the UK market time zone requirements. You should also be a team player with a focus on training and knowledge sharing. While not mandatory, familiarity with fare audits, quality control processes, customer escalations, and issue resolution would be considered advantageous for this position. Joining Technomine Group of Companies will provide you with the opportunity to be part of a growing global travel support team, work with prestigious corporate clients, and avail of opportunities for growth, learning, and internal training initiatives. The compensation is competitive, and you can expect a supportive work environment. If you meet the requirements and are looking to enhance your career in the travel industry, we welcome candidates from all over India to apply for this exciting opportunity. Food and accommodation facilities are available, and there is no salary bar for the right candidate.,

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! As a Travel Agent (Onsite) in our Mumbai, India office, you will be the face of our company, handling communication and requests for both current and potential clients. Your goal is to assist them in traveling smart and achieving their goals. If you possess excellent communication skills and have a strong focus on customer service, we encourage you to read further. As a Senior Travel Agent, your responsibilities will include searching and confirming travel reservations for customers, maintaining a deep understanding of client travel policies to provide consistent consultation, handling all requests related to necessary regulations (DOT, TSA, passports, visas, etc.), offering industry information such as low fares and penalties, as well as identifying opportunities to enhance operational processes and client relationships. Additionally, staying updated with the latest developments in the travel industry supported is essential. The ideal candidate will have extensive experience in dealing with Corporate Clients, possess a good understanding of the travel industry, policies, procedures, and processes, and must have advanced skills in GDS Amadeus. Proficiency in handling Issues, Reissues, Refunds & ADM's is required, while knowledge of Visas & Transit Visas is preferable. Strong verbal and written communication skills in English are necessary for this role. BCD is a market leader in travel management, catering to individuals and companies looking to travel efficiently and achieve more. Our client base includes some of the most renowned business and consumer brands globally. With operations in over 100 countries, the majority of our 10,000+ employees work virtually, promoting a healthy work-life balance. We are committed to sustainability and strive for success for our customers, our business, and our employees. At BCD, you will experience a dynamic and flexible work environment that encourages connection, collaboration, and celebration. You will have the opportunity to grow your skillset and advance your career, supported by a compensation package that values your overall well-being. Our inclusive workplace celebrates diversity, ensuring that everyone feels welcomed and appreciated. If you are ready to embark on this journey with us, apply now! We are dedicated to creating a diverse, inclusive, and authentic workplace. Even if your experience does not perfectly align with the role, we encourage you to apply, as we are committed to providing necessary accommodations to ensure all employees can perform effectively. For accommodation requests or further information, please contact our Talent Acquisition department at careers@bcdtravel.com.,