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2.0 - 6.0 years
2 - 5 Lacs
Noida
Work from Office
Job Summary: Responsible for handling customer calls, reservation management, ticketing, reissue processes, email, and chat communications, ensuring accurate processing of bookings and excellent customer service. Key Responsibilities: Manage and process reservations for flights using Amadeus and Galileo reservation systems. Handle ticketing, calling, chat, and reissue of tickets as required through Amadeus and Galileo. Respond to customer inquiries via calls, emails, and chats regarding availability, pricing, and booking procedures. Coordinate with airlines and other vendors for reservations and cancellations. Maintain accurate records of bookings and payments. Provide timely updates to customers regarding changes or issues with reservations. Resolve customer complaints and issues related to reservations. Ensure compliance with company policies and procedures. Perks and Benefits PF/ Insurance/ Free Meal Contact- Deepanshi Jain HR: 9717632996
Posted 1 day ago
2.0 - 6.0 years
2 - 5 Lacs
Noida
Work from Office
Job Summary: Responsible for handling customer calls, reservation management, ticketing, reissue processes, email, and chat communications, ensuring accurate processing of bookings and excellent customer service. Key Responsibilities: Manage and process reservations for flights using Amadeus and Galileo reservation systems. Handle ticketing, calling, chat, and reissue of tickets as required through Amadeus and Galileo. Respond to customer inquiries via calls, emails, and chats regarding availability, pricing, and booking procedures. Coordinate with airlines and other vendors for reservations and cancellations. Maintain accurate records of bookings and payments. Provide timely updates to customers regarding changes or issues with reservations. Resolve customer complaints and issues related to reservations. Ensure compliance with company policies and procedures. Perks and Benefits PF/ Insurance/ Free Meal Contact- Deepanshi Jain HR: 9717632996
Posted 1 day ago
1.0 - 6.0 years
4 - 5 Lacs
Chennai
Work from Office
Prior work in Travel/Ticketing/International Process preferred Must have hands-on experience in Amadeus (Manual) and/or Sabre Strong communication skills in English Comfortable with rotational shifts and night shifts Contact HR Reba: +918299310069
Posted 1 day ago
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