Air cargo systems SME Domain expert

Profile Summary

Professional Summary

15 years of industry expertise

Subject Matter Expert (SME)

Core Competencies & Responsibilities

Domain Expertise & Product Development

• Act as a trusted advisor and SME in air cargo systems, contributing to

  product strategy

  , roadmap planning, and development cycles.
• Analyze industry trends, regulatory changes, and customer feedback to

  drive new feature development

  and product enhancements.
• Collaborate with cross-functional teams, including engineering and product management, to deliver scalable, market-driven solutions.

Pre-Sales Engagement

• Partner with sales teams to conduct client discovery sessions, understand operational pain points, and articulate tailored value propositions.
• Prepare and deliver

  compelling demos, solution proposals, and technical presentations

  that align with client objectives.
• Support the creation of RFP responses, PoCs, and solution blueprints that highlight competitive advantages.

Solution Implementation & Delivery

• Lead or support end-to-end implementation of air cargo systems, ensuring project timelines, budget, and quality benchmarks are met.
• Translate complex business requirements into actionable technical specifications for development teams.
• Deliver client training, post-implementation support, and change management assistance to ensure smooth adoption.

Industry Insight & Innovation

• Good understanding

  latest technologies and methodologies

  , including

  Artificial Intelligence (AI)

  and

  Machine Learning (ML)

  , Data Driven solutions ` with an emphasis on their application in cargo automation and optimization.
• Foster strong relationships with key stakeholders, both internally and externally, to promote solution adoption and customer success.
• Contribute to internal knowledge sharing, best practices documentation, and capability building.

Key Highlights

• 15+ years in airlines and air cargo technology
• Clients: Global Airlines ,Market leaders
• Domains: Air Cargo, Airline Operations, Revenue Accounting
• Roles: SME, Domain Consultant, Pre-sales Specialist, Product Strategist
• Technologies: AI/ML awareness, Integration solutions, SaaS platforms M 934162689