AI Product Owner

Muthoot FinCorp (MFL)

5 - 10 years

10 - 15 Lacs

thiruvananthapuram

Posted:1 day ago| Platform:

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Skills Required

product management nbfc artificial intelligence

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Purpose

The AI Product Owner is responsible for embedding AI insights and recommendations into MFLOne, branch systems, CRM, and operational workflows. The role ensures AI solutions are usable, adopted, and deliver tangible business benefits.

Key Responsibilities

Translate AI outputs into intuitive user workflows
• Integrate AI features into MFLOne and branch systems • Drive adoption through training and change management • Track usage, effectiveness, and behavioural impact • Coordinate releases with IT, analytics, and partners • Continuously improve AI enabled products based on user feedback

Key Skills and Experience

Strong product management experience in BFSI or digital platforms
• Understanding of branch operations and customer journeys • Ability to manage cross functional delivery teams • User centric design mindset

Key Performance Indicators

Adoption and usage of AI enabled features
• Reduction in manual effort and turnaround time • Improvement in customer engagement and conversion • Internal user satisfaction scores • Successful rollout of AI features on schedule

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