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Agent, Customer Service Representative

Agent, Customer Service Representative

Bill Gosling

1 - 6 years

3 - 15 Lacs

Gurgaon / Gurugram Haryana India

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

Problem Solving Customer Service crm software Conflict Resolution Data Entry

Work Mode

On-site

Job Type

Full Time

Job Description

MattsenKumar Services Pvt. Ltd is looking for Agent, Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role

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Bill Gosling

www.billgosling.com

Customer Service Outsourcing

Winnipeg

500+ Employees

85 Jobs

Key People

Bill Gosling

Founder & CEO
James Young

President
Dawn-Ann Eadie

Vice President, Client Solutions

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