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Shashwath Solution
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Desktop Support Engineer

Desktop Support Engineer

Shashwath Solution

2 - 5 years

2 - 5 Lacs

Bengaluru / Bangalore Karnataka India

Posted:10 hours ago| Platform: Foundit logo

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Skills Required

Windows OS Troubleshooting PC Imaging

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Provide hardware/software troubleshooting for desktops, laptops, and peripherals Resolve network issues involving TCP/IP, VPN, and wireless connectivity Reimage and rebuild systems using tools like MDT, Ghost, or Sysprep Maintain documentation, manage inventory, and handle IT asset requests Key Deliverables: Timely resolution of end-user technical issues Accurate ticket logging and incident documentation Installation and maintenance of Windows-based environments Role Responsibilities: Troubleshoot software, hardware, and connectivity issues on desktops, laptops, and mobile devices Perform PC reimaging, hardware upgrades, and Windows OS support Handle LAN/WAN, VPN, and wireless network troubleshooting Communicate technical solutions effectively to users at all levels Key Deliverables: Timely resolution of end-user IT issues with complete documentation Execution of imaging and reimaging tasks using tools like MDT and Sysprep Inventory control and IT asset management per company guidelines Maintenance of systems security through patching and antivirus updates Adherence to IT asset procurement and inventory policies

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Shashwath Solution

www.shashwathsolutions.com

Information Technology

Bangalore

50-100 Employees

661 Jobs

Key People

Amit Sharma

CEO
Sneha Rao

CTO

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